SSCON3184 - Campaign Management System

Electric Ireland intends to procure SaaS / Vendor hosted software for a Campaign Management System (CMS) which will centrally manage campaigns across all customers and interaction types throughout their lifetime with Electric Ireland various business units. The applicant will supply and implement the Campaign Management System. The CMS will allow effective management and reporting on campaigns, including outgoing and incoming customer communication, capturing and reporting customer feedback on the campaign and managing and reporting on customer surveys.

Services

10/05/2017 12:00:00

72200000-7  Software programming and consultancy services
72210000-0  Programming services of packaged software products
72211000-7  Programming services of systems and user software
72212000-4  Programming services of application software
72212400-3  Business transaction and personal business software development services
72212480-7  Sales, marketing and business intelligence software development services
72212482-1  Business intelligence software development services