ETENDERS

Corrigendum

Information

Published

Date of dispatch of this notice: 03/05/2017

External Reference: 2017-303118

TED Reference: 2017/S 087-170547

Corrigendum

Cached Version

Corrigendum

Notice for changes or additional information

Services

Section I: Contracting authority/entity

I.1)

Name and addresses

Electricity Supply Board ( ESB )
N/A
2 Gateway
Dublin 3
East Wall Road
IE
Contact person: Alan Lambe
Telephone: +353 17027847
E-mail: alan.lambe@esb.ie
NUTS code:  IE021 -  Dublin
Internet address(es):
Main address: http://www.esb.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/377

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Campaign Management System
Reference number:  SSCON3184
II.1.2)

Main CPV code

72200000  -  Software programming and consultancy services
II.1.3)

Type of contract

Services
II.1.4)

Short description

Electric Ireland intends to procure SaaS / Vendor hosted software for a Campaign Management System (CMS) which will centrally manage campaigns across all customers and interaction types throughout their lifetime with Electric Ireland various business units. The applicant will supply and implement the Campaign Management System.
The CMS will allow effective management and reporting on campaigns, including outgoing and incoming customer communication, capturing and reporting customer feedback on the campaign and managing and reporting on customer surveys.

Section VI: Complementary information

VI.5)

Date of dispatch of this notice

03/05/2017
VI.6)

Original notice reference

Notice number in the OJ S: 2017/S 062-116875

Section VII: Changes

VII.1)

Information to be changed or added

VII.1.2)

Text to be corrected in the original notice

Section number:  IV.2.2
Instead of:  
Date:  26/04/2017
Local time:  12:00
Read:  
Date:  10/05/2017
Local time:  12:00