EMS004F - Request for Tender for Multi Supplier Framework Agreement for the Provision of Business Process Support Services

The purpose of this competition is to establish a Multi Supplier Framework Agreement for the Provision of Managed Business Process Support Services. To be delivered both in- house and off site as required by individual public sector clients. The Services as described are anticipated but not guaranteed. The Competition is divided into seven (7) lots as set out at 1.3 of the RFT, each representing a service category these are: 1: Mail Handling Services. 2: Data Cleaning/Verification/ Problem Resolution. 3: Contact Management Services. 4: Document Management Services. 5: Data Management Services. 6: Accounts Processing. 7: Appointment Scheduling Services.

Services

17/06/2016 12:00:00

22820000-4  Forms
30144100-1  Postage-franking machines
32543000-1  Telephone switchboards
38654000-4  Microfilm and microfiche equipment
38654110-8  Microfilm readers
38654310-0  Microform readers
48311100-2  Document management system
48329000-0  Imaging and archiving system
48814000-7  Medical information systems
48814200-9  Patient-administration system
63524000-8  Transport document preparation services
64100000-7  Post and courier services
64110000-0  Postal services
64112000-4  Postal services related to letters
64113000-1  Postal services related to parcels
64120000-3  Courier services
64121100-1  Mail delivery services
64121200-2  Parcel delivery services
64200000-8  Telecommunications services
64210000-1  Telephone and data transmission services
64214200-1  Telephone switchboard services
72253000-3  Helpdesk and support services
72253100-4  Helpdesk services
72300000-8  Data services
72310000-1  Data-processing services
72312000-5  Data entry services
72312200-7  Optical character recognition services
72313000-2  Data capture services
72316000-3  Data analysis services
72322000-8  Data management services
72512000-7  Document management services
79131000-1  Documentation services
79200000-6  Accounting, auditing and fiscal services
79210000-9  Accounting and auditing services
79211000-6  Accounting services
79211100-7  Bookkeeping services
79211120-3  Sales and purchases recording services
79310000-0  Market research services
79311000-7  Survey services
79311100-8  Survey design services
79311200-9  Survey conduction services
79311210-2  Telephone survey services
79314000-8  Feasibility study
79342300-6  Customer services
79342310-9  Customer survey services
79400000-8  Business and management consultancy and related services
79410000-1  Business and management consultancy services
79411100-9  Business development consultancy services
79413000-2  Marketing management consultancy services
79420000-4  Management-related services
79500000-9  Office-support services
79511000-9  Telephone operator services
79512000-6  Call centre
79571000-7  Mailing services
79995100-6  Archiving services
79996100-3  Records management
79999000-3  Scanning and invoicing services
79999100-4  Scanning services
79999200-5  Invoicing services
85100000-0  Health services
85112000-7  Hospital support services
92512100-4  Archive destruction services