1: Mail Handling Services
Lot No:
1
II.2.2)
Additional CPV code(s)
22820000
-
Forms
30144100
-
Postage-franking machines
32543000
-
Telephone switchboards
38654000
-
Microfilm and microfiche equipment
38654110
-
Microfilm readers
38654310
-
Microform readers
48311100
-
Document management system
48329000
-
Imaging and archiving system
48814000
-
Medical information systems
48814200
-
Patient-administration system
63524000
-
Transport document preparation services
64100000
-
Post and courier services
64110000
-
Postal services
64112000
-
Postal services related to letters
64113000
-
Postal services related to parcels
64120000
-
Courier services
64121100
-
Mail delivery services
64121200
-
Parcel delivery services
64200000
-
Telecommunications services
64210000
-
Telephone and data transmission services
64214200
-
Telephone switchboard services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72300000
-
Data services
72310000
-
Data-processing services
72312000
-
Data entry services
72312200
-
Optical character recognition services
72313000
-
Data capture services
72316000
-
Data analysis services
72322000
-
Data management services
72512000
-
Document management services
79131000
-
Documentation services
79200000
-
Accounting, auditing and fiscal services
79210000
-
Accounting and auditing services
79211000
-
Accounting services
79211100
-
Bookkeeping services
79211120
-
Sales and purchases recording services
79310000
-
Market research services
79311000
-
Survey services
79311100
-
Survey design services
79311200
-
Survey conduction services
79311210
-
Telephone survey services
79314000
-
Feasibility study
79342300
-
Customer services
79342310
-
Customer survey services
79400000
-
Business and management consultancy and related services
79410000
-
Business and management consultancy services
79411100
-
Business development consultancy services
79413000
-
Marketing management consultancy services
79420000
-
Management-related services
79500000
-
Office-support services
79511000
-
Telephone operator services
79512000
-
Call centre
79571000
-
Mailing services
79995100
-
Archiving services
79996100
-
Records management
79999000
-
Scanning and invoicing services
79999100
-
Scanning services
79999200
-
Invoicing services
85100000
-
Health services
85112000
-
Hospital support services
92512100
-
Archive destruction services
II.2.3)
Place of performance
II.2.4)
Description of the procurement
1: Mail Handling Services
Criteria below
Quality criterion
-
Name:
Management of Service
/
Weighting:
100
Quality criterion
-
Name:
Quality Control and Quality Assurance
/
Weighting:
100
Quality criterion
-
Name:
Governance & Professional & Ethical Standards
/
Weighting:
100
Quality criterion
-
Name:
Data Security and Access
/
Weighting:
100
Quality criterion
-
Name:
Training and Skills Transfer
/
Weighting:
50
Quality criterion
-
Name:
Accounting Arrangements
/
Weighting:
50
Quality criterion
-
Name:
Implementation and Roll Out of Services
/
Weighting:
100
Quality criterion
-
Name:
Contract Performance Management and Key Personnel
/
Weighting:
75
Quality criterion
-
Name:
Provision of Management Information
/
Weighting:
50
Quality criterion
-
Name:
Innovation and Continuous Improvement
/
Weighting:
25
Cost criterion
-
Name:
Cost
/
Weighting:
250
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
2. Data Cleaning/Verification/ Problem Resolution
Lot No:
2
II.2.2)
Additional CPV code(s)
22820000
-
Forms
30144100
-
Postage-franking machines
32543000
-
Telephone switchboards
38654000
-
Microfilm and microfiche equipment
38654110
-
Microfilm readers
38654310
-
Microform readers
48311100
-
Document management system
48329000
-
Imaging and archiving system
48814000
-
Medical information systems
48814200
-
Patient-administration system
63524000
-
Transport document preparation services
64100000
-
Post and courier services
64110000
-
Postal services
64112000
-
Postal services related to letters
64113000
-
Postal services related to parcels
64120000
-
Courier services
64121100
-
Mail delivery services
64121200
-
Parcel delivery services
64200000
-
Telecommunications services
64210000
-
Telephone and data transmission services
64214200
-
Telephone switchboard services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72300000
-
Data services
72310000
-
Data-processing services
72312000
-
Data entry services
72312200
-
Optical character recognition services
72313000
-
Data capture services
72316000
-
Data analysis services
72322000
-
Data management services
72512000
-
Document management services
79131000
-
Documentation services
79200000
-
Accounting, auditing and fiscal services
79210000
-
Accounting and auditing services
79211000
-
Accounting services
79211100
-
Bookkeeping services
79211120
-
Sales and purchases recording services
79310000
-
Market research services
79311000
-
Survey services
79311100
-
Survey design services
79311200
-
Survey conduction services
79311210
-
Telephone survey services
79314000
-
Feasibility study
79342300
-
Customer services
79342310
-
Customer survey services
79400000
-
Business and management consultancy and related services
79410000
-
Business and management consultancy services
79411100
-
Business development consultancy services
79413000
-
Marketing management consultancy services
79420000
-
Management-related services
79500000
-
Office-support services
79511000
-
Telephone operator services
79512000
-
Call centre
79571000
-
Mailing services
79995100
-
Archiving services
79996100
-
Records management
79999000
-
Scanning and invoicing services
79999100
-
Scanning services
79999200
-
Invoicing services
85100000
-
Health services
85112000
-
Hospital support services
92512100
-
Archive destruction services
II.2.3)
Place of performance
II.2.4)
Description of the procurement
2. Data Cleaning/Verification/ Problem Resolution
Criteria below
Quality criterion
-
Name:
Management of Service
/
Weighting:
100
Quality criterion
-
Name:
Quality Control and Quality Assurance
/
Weighting:
100
Quality criterion
-
Name:
Governance & Professional & Ethical Standards
/
Weighting:
100
Quality criterion
-
Name:
Data Security and Access
/
Weighting:
100
Quality criterion
-
Name:
Training and Skills Transfer
/
Weighting:
50
Quality criterion
-
Name:
Accounting Arrangements
/
Weighting:
50
Quality criterion
-
Name:
Implementation and Roll Out of Services
/
Weighting:
100
Quality criterion
-
Name:
Contract Performance Management and Key Personnel
/
Weighting:
75
Quality criterion
-
Name:
Provision of Management Information
/
Weighting:
50
Quality criterion
-
Name:
Innovation and Continuous Improvement
/
Weighting:
25
Cost criterion
-
Name:
Cost
/
Weighting:
250
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
3. Contact Management Services
Lot No:
3
II.2.2)
Additional CPV code(s)
22820000
-
Forms
30144100
-
Postage-franking machines
32543000
-
Telephone switchboards
38654000
-
Microfilm and microfiche equipment
38654110
-
Microfilm readers
38654310
-
Microform readers
48311100
-
Document management system
48329000
-
Imaging and archiving system
48814000
-
Medical information systems
48814200
-
Patient-administration system
63524000
-
Transport document preparation services
64100000
-
Post and courier services
64110000
-
Postal services
64112000
-
Postal services related to letters
64113000
-
Postal services related to parcels
64120000
-
Courier services
64121100
-
Mail delivery services
64121200
-
Parcel delivery services
64200000
-
Telecommunications services
64210000
-
Telephone and data transmission services
64214200
-
Telephone switchboard services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72300000
-
Data services
72310000
-
Data-processing services
72312000
-
Data entry services
72312200
-
Optical character recognition services
72313000
-
Data capture services
72316000
-
Data analysis services
72322000
-
Data management services
72512000
-
Document management services
79131000
-
Documentation services
79200000
-
Accounting, auditing and fiscal services
79210000
-
Accounting and auditing services
79211000
-
Accounting services
79211100
-
Bookkeeping services
79211120
-
Sales and purchases recording services
79310000
-
Market research services
79311000
-
Survey services
79311100
-
Survey design services
79311200
-
Survey conduction services
79311210
-
Telephone survey services
79314000
-
Feasibility study
79342300
-
Customer services
79342310
-
Customer survey services
79400000
-
Business and management consultancy and related services
79410000
-
Business and management consultancy services
79411100
-
Business development consultancy services
79413000
-
Marketing management consultancy services
79420000
-
Management-related services
79500000
-
Office-support services
79511000
-
Telephone operator services
79512000
-
Call centre
79571000
-
Mailing services
79995100
-
Archiving services
79996100
-
Records management
79999000
-
Scanning and invoicing services
79999100
-
Scanning services
79999200
-
Invoicing services
85100000
-
Health services
85112000
-
Hospital support services
92512100
-
Archive destruction services
II.2.3)
Place of performance
II.2.4)
Description of the procurement
3. Contact Management Services
Criteria below
Quality criterion
-
Name:
Management of Service
/
Weighting:
100
Quality criterion
-
Name:
Quality Control and Quality Assurance
/
Weighting:
100
Quality criterion
-
Name:
Governance & Professional & Ethical Standards
/
Weighting:
100
Quality criterion
-
Name:
Data Security and Access
/
Weighting:
100
Quality criterion
-
Name:
Training and Skills Transfer
/
Weighting:
50
Quality criterion
-
Name:
Accounting Arrangements
/
Weighting:
50
Quality criterion
-
Name:
Implementation and Roll Out of Services
/
Weighting:
100
Quality criterion
-
Name:
Contract Performance Management and Key Personnel
/
Weighting:
75
Quality criterion
-
Name:
Provision of Management Information
/
Weighting:
50
Quality criterion
-
Name:
Innovation and Continuous Improvement
/
Weighting:
25
Cost criterion
-
Name:
Cost
/
Weighting:
250
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
4. Document Management Services
Lot No:
4
II.2.2)
Additional CPV code(s)
22820000
-
Forms
30144100
-
Postage-franking machines
32543000
-
Telephone switchboards
38654000
-
Microfilm and microfiche equipment
38654110
-
Microfilm readers
38654310
-
Microform readers
48311100
-
Document management system
48329000
-
Imaging and archiving system
48814000
-
Medical information systems
48814200
-
Patient-administration system
63524000
-
Transport document preparation services
64100000
-
Post and courier services
64110000
-
Postal services
64112000
-
Postal services related to letters
64113000
-
Postal services related to parcels
64120000
-
Courier services
64121100
-
Mail delivery services
64121200
-
Parcel delivery services
64200000
-
Telecommunications services
64210000
-
Telephone and data transmission services
64214200
-
Telephone switchboard services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72300000
-
Data services
72310000
-
Data-processing services
72312000
-
Data entry services
72312200
-
Optical character recognition services
72313000
-
Data capture services
72316000
-
Data analysis services
72322000
-
Data management services
72512000
-
Document management services
79131000
-
Documentation services
79200000
-
Accounting, auditing and fiscal services
79210000
-
Accounting and auditing services
79211000
-
Accounting services
79211100
-
Bookkeeping services
79211120
-
Sales and purchases recording services
79310000
-
Market research services
79311000
-
Survey services
79311100
-
Survey design services
79311200
-
Survey conduction services
79311210
-
Telephone survey services
79314000
-
Feasibility study
79342300
-
Customer services
79342310
-
Customer survey services
79400000
-
Business and management consultancy and related services
79410000
-
Business and management consultancy services
79411100
-
Business development consultancy services
79413000
-
Marketing management consultancy services
79420000
-
Management-related services
79500000
-
Office-support services
79511000
-
Telephone operator services
79512000
-
Call centre
79571000
-
Mailing services
79995100
-
Archiving services
79996100
-
Records management
79999000
-
Scanning and invoicing services
79999100
-
Scanning services
79999200
-
Invoicing services
85100000
-
Health services
85112000
-
Hospital support services
92512100
-
Archive destruction services
II.2.3)
Place of performance
II.2.4)
Description of the procurement
4. Document Management Services
Criteria below
Quality criterion
-
Name:
Management of Service
/
Weighting:
100
Quality criterion
-
Name:
Quality Control and Quality Assurance
/
Weighting:
100
Quality criterion
-
Name:
Governance & Professional & Ethical Standards
/
Weighting:
100
Quality criterion
-
Name:
Data Security and Access
/
Weighting:
100
Quality criterion
-
Name:
Training and Skills Transfer
/
Weighting:
50
Quality criterion
-
Name:
Accounting Arrangements
/
Weighting:
50
Quality criterion
-
Name:
Implementation and Roll Out of Services
/
Weighting:
100
Quality criterion
-
Name:
Contract Performance Management and Key Personnel
/
Weighting:
75
Quality criterion
-
Name:
Provision of Management Information
/
Weighting:
50
Quality criterion
-
Name:
Innovation and Continuous Improvement
/
Weighting:
25
Cost criterion
-
Name:
Cost
/
Weighting:
250
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
5. Data Management Services
Lot No:
5
II.2.2)
Additional CPV code(s)
22820000
-
Forms
30144100
-
Postage-franking machines
32543000
-
Telephone switchboards
38654000
-
Microfilm and microfiche equipment
38654110
-
Microfilm readers
38654310
-
Microform readers
48311100
-
Document management system
48329000
-
Imaging and archiving system
48814000
-
Medical information systems
48814200
-
Patient-administration system
63524000
-
Transport document preparation services
64100000
-
Post and courier services
64110000
-
Postal services
64112000
-
Postal services related to letters
64113000
-
Postal services related to parcels
64120000
-
Courier services
64121100
-
Mail delivery services
64121200
-
Parcel delivery services
64200000
-
Telecommunications services
64210000
-
Telephone and data transmission services
64214200
-
Telephone switchboard services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72300000
-
Data services
72310000
-
Data-processing services
72312000
-
Data entry services
72312200
-
Optical character recognition services
72313000
-
Data capture services
72316000
-
Data analysis services
72322000
-
Data management services
72512000
-
Document management services
79131000
-
Documentation services
79200000
-
Accounting, auditing and fiscal services
79210000
-
Accounting and auditing services
79211000
-
Accounting services
79211100
-
Bookkeeping services
79211120
-
Sales and purchases recording services
79310000
-
Market research services
79311000
-
Survey services
79311100
-
Survey design services
79311200
-
Survey conduction services
79311210
-
Telephone survey services
79314000
-
Feasibility study
79342300
-
Customer services
79342310
-
Customer survey services
79400000
-
Business and management consultancy and related services
79410000
-
Business and management consultancy services
79411100
-
Business development consultancy services
79413000
-
Marketing management consultancy services
79420000
-
Management-related services
79500000
-
Office-support services
79511000
-
Telephone operator services
79512000
-
Call centre
79571000
-
Mailing services
79995100
-
Archiving services
79996100
-
Records management
79999000
-
Scanning and invoicing services
79999100
-
Scanning services
79999200
-
Invoicing services
85100000
-
Health services
85112000
-
Hospital support services
92512100
-
Archive destruction services
II.2.3)
Place of performance
II.2.4)
Description of the procurement
5. Data Management Services
Criteria below
Quality criterion
-
Name:
Management of Service
/
Weighting:
100
Quality criterion
-
Name:
Quality Control and Quality Assurance
/
Weighting:
100
Quality criterion
-
Name:
Governance & Professional & Ethical Standards
/
Weighting:
100
Quality criterion
-
Name:
Data Security and Access
/
Weighting:
100
Quality criterion
-
Name:
Training and Skills Transfer
/
Weighting:
50
Quality criterion
-
Name:
Accounting Arrangements
/
Weighting:
50
Quality criterion
-
Name:
Implementation and Roll Out of Services
/
Weighting:
100
Quality criterion
-
Name:
Contract Performance Management and Key Personnel
/
Weighting:
75
Quality criterion
-
Name:
Provision of Management Information
/
Weighting:
50
Quality criterion
-
Name:
Innovation and Continuous Improvement
/
Weighting:
25
Cost criterion
-
Name:
Cost
/
Weighting:
250
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
6. Accounts Processing
Lot No:
6
II.2.2)
Additional CPV code(s)
22820000
-
Forms
30144100
-
Postage-franking machines
32543000
-
Telephone switchboards
38654000
-
Microfilm and microfiche equipment
38654110
-
Microfilm readers
38654310
-
Microform readers
48311100
-
Document management system
48329000
-
Imaging and archiving system
48814000
-
Medical information systems
48814200
-
Patient-administration system
63524000
-
Transport document preparation services
64100000
-
Post and courier services
64110000
-
Postal services
64112000
-
Postal services related to letters
64113000
-
Postal services related to parcels
64120000
-
Courier services
64121100
-
Mail delivery services
64121200
-
Parcel delivery services
64200000
-
Telecommunications services
64210000
-
Telephone and data transmission services
64214200
-
Telephone switchboard services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72300000
-
Data services
72310000
-
Data-processing services
72312000
-
Data entry services
72312200
-
Optical character recognition services
72313000
-
Data capture services
72316000
-
Data analysis services
72322000
-
Data management services
72512000
-
Document management services
79131000
-
Documentation services
79200000
-
Accounting, auditing and fiscal services
79210000
-
Accounting and auditing services
79211000
-
Accounting services
79211100
-
Bookkeeping services
79211120
-
Sales and purchases recording services
79310000
-
Market research services
79311000
-
Survey services
79311100
-
Survey design services
79311200
-
Survey conduction services
79311210
-
Telephone survey services
79314000
-
Feasibility study
79342300
-
Customer services
79342310
-
Customer survey services
79400000
-
Business and management consultancy and related services
79410000
-
Business and management consultancy services
79411100
-
Business development consultancy services
79413000
-
Marketing management consultancy services
79420000
-
Management-related services
79500000
-
Office-support services
79511000
-
Telephone operator services
79512000
-
Call centre
79571000
-
Mailing services
79995100
-
Archiving services
79996100
-
Records management
79999000
-
Scanning and invoicing services
79999100
-
Scanning services
79999200
-
Invoicing services
85100000
-
Health services
85112000
-
Hospital support services
92512100
-
Archive destruction services
II.2.3)
Place of performance
II.2.4)
Description of the procurement
Criteria below
Quality criterion
-
Name:
Management of Service
/
Weighting:
100
Quality criterion
-
Name:
Quality Control and Quality Assurance
/
Weighting:
100
Quality criterion
-
Name:
Governance & Professional & Ethical Standards
/
Weighting:
100
Quality criterion
-
Name:
Data Security and Access
/
Weighting:
100
Quality criterion
-
Name:
Training and Skills Transfer
/
Weighting:
50
Quality criterion
-
Name:
Accounting Arrangements
/
Weighting:
50
Quality criterion
-
Name:
Implementation and Roll Out of Services
/
Weighting:
100
Quality criterion
-
Name:
Contract Performance Management and Key Personnel
/
Weighting:
75
Quality criterion
-
Name:
Provision of Management Information
/
Weighting:
50
Quality criterion
-
Name:
Innovation and Continuous Improvement
/
Weighting:
25
Cost criterion
-
Name:
Cost
/
Weighting:
250
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
7. Appointment Scheduling Services
Lot No:
7
II.2.2)
Additional CPV code(s)
22820000
-
Forms
30144100
-
Postage-franking machines
32543000
-
Telephone switchboards
38654000
-
Microfilm and microfiche equipment
38654110
-
Microfilm readers
38654310
-
Microform readers
48311100
-
Document management system
48329000
-
Imaging and archiving system
48814000
-
Medical information systems
48814200
-
Patient-administration system
63524000
-
Transport document preparation services
64100000
-
Post and courier services
64110000
-
Postal services
64112000
-
Postal services related to letters
64113000
-
Postal services related to parcels
64120000
-
Courier services
64121100
-
Mail delivery services
64121200
-
Parcel delivery services
64200000
-
Telecommunications services
64210000
-
Telephone and data transmission services
64214200
-
Telephone switchboard services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72300000
-
Data services
72310000
-
Data-processing services
72312000
-
Data entry services
72312200
-
Optical character recognition services
72313000
-
Data capture services
72316000
-
Data analysis services
72322000
-
Data management services
72512000
-
Document management services
79131000
-
Documentation services
79200000
-
Accounting, auditing and fiscal services
79210000
-
Accounting and auditing services
79211000
-
Accounting services
79211100
-
Bookkeeping services
79211120
-
Sales and purchases recording services
79310000
-
Market research services
79311000
-
Survey services
79311100
-
Survey design services
79311200
-
Survey conduction services
79311210
-
Telephone survey services
79314000
-
Feasibility study
79342300
-
Customer services
79342310
-
Customer survey services
79400000
-
Business and management consultancy and related services
79410000
-
Business and management consultancy services
79411100
-
Business development consultancy services
79413000
-
Marketing management consultancy services
79420000
-
Management-related services
79500000
-
Office-support services
79511000
-
Telephone operator services
79512000
-
Call centre
79571000
-
Mailing services
79995100
-
Archiving services
79996100
-
Records management
79999000
-
Scanning and invoicing services
79999100
-
Scanning services
79999200
-
Invoicing services
85100000
-
Health services
85112000
-
Hospital support services
92512100
-
Archive destruction services
II.2.3)
Place of performance
II.2.4)
Description of the procurement
7. Appointment Scheduling Services
Criteria below
Quality criterion
-
Name:
Management of Service
/
Weighting:
100
Quality criterion
-
Name:
Quality Control and Quality Assurance
/
Weighting:
100
Quality criterion
-
Name:
Governance & Professional & Ethical Standards
/
Weighting:
100
Quality criterion
-
Name:
Data Security and Access
/
Weighting:
100
Quality criterion
-
Name:
Training and Skills Transfer
/
Weighting:
50
Quality criterion
-
Name:
Accounting Arrangements
/
Weighting:
50
Quality criterion
-
Name:
Implementation and Roll Out of Services
/
Weighting:
100
Quality criterion
-
Name:
Contract Performance Management and Key Personnel
/
Weighting:
75
Quality criterion
-
Name:
Provision of Management Information
/
Weighting:
50
Quality criterion
-
Name:
Innovation and Continuous Improvement
/
Weighting:
25
Cost criterion
-
Name:
Cost
/
Weighting:
250
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
This is the 1st time these services have been sought on a National basis. The figures provided are an estimate only and are based on incomplete information