Public RFT - Customer Service Technology (CRM Toolset)

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General information

Detailed description:

daa plc. seeks a CRM tool for our customer services teams, that can provide ease of use for our agents, detailed reporting, customised configurations, and analysis that reflect our teams, assess their workload, and enables our business to better manage customer interactions and provide support.

Type of contract:

Services

Response deadline (Irish time):

23/11/2022 12:00:00

CPV codes:

72000000-5 IT services: consulting, software development, Internet and support

Contracting authority:

daa plc
Dublin Airport
Co Dublin
Dublin
Ireland
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Contact:

Kiernan Murray
http://www.daa.ie

Published notices

Notice	Date of dispatch
Periodic indicative Notice - Utilities (TED (v209))	03/11/2022 10:41

Customer Service Technology (CRM Toolset)

Lots

Customer Service Technology (CRM Toolset)

Additional information:
Documents Documents

RFT mailing address:
THREE The Green, Dublin Airport Central
Ireland

CRM tool - Customer Service Technology (CRM Toolset)