ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 03/10/2023

External Reference: 2023-271594

TED Reference: 2023/S 193-600154

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Department of Social Protection
N/A
College Road
Sligo
IE
IE
Contact person: Alan McGettigan
Telephone: +353 017043000
E-mail: Alan.McGettigan@welfare.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: https://www.gov.ie/en/organisation/department-of-employment-affairs-and-social-protection/
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349

I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

Social protection

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

RFT for supply of Facial Image Matching Software and ICAO webchecker Solution
Reference number:  1166
II.1.2)

Main CPV code

48000000  -  Software package and information systems
II.1.3)

Type of contract

Supplies
II.1.4)

Short description

The Department of Social Protection carries out facial image matching as part of the SAFE registration process. The Department is undertaking a procurement process for the supply, configuration and integration of facial image matching software and provision of support as part of the SAFE registration process. The system should include an algorithm in line with current market standards and expectations. A support and maintenance package is required for a two-year period (beginning end year 1) that provides same time zone 1st and 2nd line support. For information purposes, please see gov.ie - SAFE Registration and the Public Services Card (PSC) (www.gov.ie). In addition, the contractor should provide an ICAO webcheck Solution for photographs uploaded to the current online PSC renewal process and technical support.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  882012.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

22455000  -  ID cards
48100000  -  Industry specific software package
48329000  -  Imaging and archiving system
48517000  -  IT software package
72000000  -  IT services: consulting, software development, Internet and support
72210000  -  Programming services of packaged software products
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Ireland
II.2.4)

Description of the procurement

The Department of Social Protection carries out facial image matching as part of the SAFE registration process. The Department is undertaking a procurement process for the supply, configuration and integration of facial image matching software and provision of support as part of the SAFE registration process. The system should include an algorithm in line with current market standards and expectations. A support and maintenance package is required for a two-year period (beginning end year 1) that provides same time zone 1st and 2nd line support. For information purposes, please see gov.ie - SAFE Registration and the Public Services Card (PSC) (www.gov.ie). In addition, the contractor should provide an ICAO webcheck Solution for photographs uploaded to the current online PSC renewal process and technical support.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  1.Suitability and Quality of the proposed Facial Image Matching Solution in meeting the technical requirements;  /  Weighting:  25%
Quality criterion  -  Name:  2.Suitability and Quality of the proposed Facial Image Matching Solution in meeting the business requirements  /  Weighting:  25%
Quality criterion  -  Name:  3.Post implementation support;  /  Weighting:  10%
Quality criterion  -  Name:  4.Qualification and experience of key personnel assigned to the bid, in implementing new facial matching software solution  /  Weighting:  10%
Price  -  Weighting:  30%
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2023/S 074-224238

Section V: Award of contract

Contract No: 1

Title: RFT for supply of Facial Image Matching Software and ICAO webchecker Solution

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

26/09/2023
V.2.2)

Information about tenders

Number of tenders received:  3
Number of tenders received by electronic means:  3
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Absolute Graphics Ltd
350224
Units 5/6, Ballywaltrim Bus Park
Bray
Wicklow
IE
Telephone: +353 012768100
E-mail: andy.clarkin@ag2.ie
NUTS code:  IE -  IRELAND
Internet address: http://www.ag2.ie

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot:  882012.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

High Court
Four Courts, Inns Quay
Dublin
IE
Telephone: +353 18886000