ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 24/08/2023

External Reference: 2023-223032

TED Reference: 2023/S 165-520545

Contract award notice

[NoticeContractAward]

[NoticeContractAwardSub]

[Directive201424]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Department of Public Expenditure and Reform
N/A
Government Buildings
Dublin
Upr Merrion Street
IE
[Contactpoint]: Thomas Bohan
[AddressEmail]: thomas.bohan@per.gov.ie
[Nutscode]:  IE -  IRELAND
[Internets]:
[UrlGeneral]: https://www.gov.ie/en/organisation/department-of-public-expenditure-and-reform/
[UrlBuyerprofile]: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1887

I.4)

[CaType]

[MaintypeMinistry]
I.5)

[Mainactivity]

[MainactivGeneral]

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

Provision of an IT Service Management (ITSM) Service Desk Solution
[Fileref]:  PM407-RFT-1
II.1.2)

[CpvMain]

72500000  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

This public procurement competition relates to the provision and implementation of a IT Service Management (ITSM) based Service Desk Solution for the Office of the Government Chief Information Officer (OGCIO). The Office of the Government Chief Information Officer (OGCIO) is a division of the Department of Public Expenditure and Reform.
II.1.6)

[LotsInfo]

[DivisionLots]: [No]
II.1.7)

[ValueTotal]

[ValueExclVat]:  1000000.00  EUR
II.2)

[Description]

II.2.2)

[CpvAdditional]

48000000  - 
48517000  - 
48900000  - 
72000000  - 
72250000  - 
72253000  - 
72253100  - 
II.2.3)

[PlacePerformance]

[Nutscode]:  IE -  IRELAND
II.2.4)

[DescrProcurement]

This public procurement competition relates to the provision and implementation of a IT Service Management (ITSM) based Service Desk Solution for the Office of the Government Chief Information Officer (OGCIO). The Office of the Government Chief Information Officer (OGCIO) is a division of the Department of Public Expenditure and Reform.
II.2.5)

[AwardCriteria]

[AwardCriteriaBelow]
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality of the Response to the Functional Requirements  /  [Weighting]:  40%
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality of the Response to the Data Privacy and Data Security Requirements  /  [Weighting]:  10%
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality of the Response to the Solution Maturity, Solution Support and Solution Support Resources  /  [Weighting]:  8%
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality of the Response of the Delivery and Implementation Methodology  /  [Weighting]:  7%
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality of the Response of the Solution Provider's Environmental and Sustainability Standards  /  [Weighting]:  5%
[AwardLowestCost]  -  [AwardCriterionName]:  Costs  /  [Weighting]:  30%
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.8)

[GpaInfo]

[GpaCovered] : [No]
IV.2)

[InfoAdmin]

IV.2.1)

[PubPrevious]

[NumberOj]: 2022/S 195-553510

[Section5]: [AwardOfContract]

[ContractNumber]: 1

[TitleContract]: Provision of an IT Service Management (ITSM) Service Desk Solution

[AwardConfirm]: [Yes]
V.2)

[AwardOfContract]

V.2.1)

[DateAward]

14/04/2023
V.2.2)

[AwardOffersInfo]

[OffersReceived]:  7
[AwardedGroup] :  [No]
V.2.3)

[AwardedToName]

Softcat Ltd
Dublin
IE
[Nutscode]:  IE061 -  Dublin

[AwardedSme] : [No]
V.2.4)

[ValueContractInfo] ([ExclVat])

[ValueEstimTotalContract]:  1000000.00  EUR
[ValueTotalFinal]:  1000000.00  EUR

[Section6]: [InfoComplement]

VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

The High Court
The Four Courts
Dublin
IE