ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 21/06/2023

External Reference: 2023-243556

TED Reference: 2023/S 120-381372

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Central Bank of Ireland
N/A
PO Box 559
Dublin 1
New Wapping Street,
IE
Contact person: Anthony Flood
Telephone: +353 012246052
E-mail: anthony.flood@centralbank.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.centralbank.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/329

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Economic and financial affairs

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Employee engagement and listening services
Reference number:  2022P039
II.1.2)

Main CPV code

79311000  -  Survey services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Central Bank of Ireland (the “Central Bank”) requires the provision of employee engagement and listening services (including a survey mechanism) to support our organisational Engagement and Listening Strategy. The Central Bank issued an Invitation to Tender (“ITT”) inviting interested parties to participate in a competition for the opportunity to provide those services to the Central Bank. The services will support the Central Bank to maximize every opportunity to motivate, value and retain our people through listening, acting and delivering an ever more meaningful, fulfilling and digitally-enabled workplace, and assist the Central Bank in developing more sophistication and effectiveness in how we listen and act on the voice of our people.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  350000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

79311100  -  Survey design services
79311200  -  Survey conduction services
79414000  -  Human resources management consultancy services
79990000  -  Miscellaneous business-related services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Dublin
II.2.4)

Description of the procurement

The Central Bank requires the provision of employee engagement and listening services (including a survey mechanism) to support our organisational Engagement and Listening Strategy. The Central Bank issued an ITT inviting interested parties to participate in a competition for the opportunity to provide those services to the Central Bank. The services will support the Central Bank to maximize every opportunity to motivate, value and retain our people through listening, acting and delivering an ever more meaningful, fulfilling and digitally-enabled workplace, and assist the Central Bank in developing more sophistication and effectiveness in how we listen and act on the voice of our people.
The successful Contractor will provide the associated assessment and benchmarking in the area of employee engagement/experience to ensure the Central Bank can best analyse, interpret and translate the survey results/indicators into our People Plans, as well as supporting central actions plans to ensure organisational effectiveness.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Approach, Methodology and Delivery of Proposed Solution  /  Weighting:  700
Quality criterion  -  Name:  Resources  /  Weighting:  100
Cost criterion  -  Name:  Fixed  /  Weighting:  150
Cost criterion  -  Name:  Daily Rate  /  Weighting:  50
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2022/S 180-509786

Section V: Award of contract

Contract No: 1

Title: Employee engagement and listening services

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

08/06/2023
V.2.2)

Information about tenders

Number of tenders received:  6
Number of tenders received from SMEs:  2
Number of tenders received from tenderers from non-EU Member States:  2
Number of tenders received by electronic means:  6
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

LinkedIn Ireland Unlimited Company
IE9740425P
70 Sir John Rogerson's Quay, Grand Canal Dock
Dublin
Dublin 2
IE
Telephone: +353 861647298
E-mail: dormelynch@linkedin.com
NUTS code:  IE -  IRELAND
Internet address: http://www.linkedin.com

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot:  350000.00  EUR

Section VI: Complementary information

VI.3)

Additional information

The contract term is for one year with the option to extend by any period or series of periods up to a total of three years, so that the Framework Agreement may ultimately have a maximum total duration of four years.
VI.4)

Procedures for review

VI.4.1)

Review body

High Court
Inns Quay
Dublin
8
IE
E-mail: highcourtcentraloffice@courts.ie
Internet address: http://www.courts.ie/

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
As set out at section 7 of the European Communities (Public Authorities’ Contracts) (Review Procedures) Regulations SI 130/2010, as amended