In summary, the Services comprise: Provision of Interpretation Services (all languages, except Irish). The spoken langauge interpetations services required are:
• Face to Face Interpetation Services
• Telephone Interpretation Services
• Video Remote Interpretation Services
[AwardCriteriaBelow]
[AwardCriterionQuality]
-
[AwardCriterionName]:
Management of Interpretation Service
/
[Weighting]:
100
[AwardCriterionQuality]
-
[AwardCriterionName]:
Quality Control Procedures
/
[Weighting]:
100
[AwardCriterionQuality]
-
[AwardCriterionName]:
Complaints Procedures
/
[Weighting]:
100
[Price]
-
[Weighting]:
700