ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 20/01/2023

External Reference: 2023-271698

TED Reference: 2023/S 018-049130

Contract award notice

[NoticeContractAward]

[NoticeContractAwardSub]

[Directive201424]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Health Service Executive (HSE)
N/A
Head Office
Naas
Millennium Park
IE
[Contactpoint]: Aisling O Brien
[AddressPhone]: +353 0
[AddressEmail]: aisling.obrien4@hse.ie
[Nutscode]:  IE -  IRELAND
[Internets]:
[UrlGeneral]: http://www.hse.ie
[UrlBuyerprofile]: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461

I.2)

[JointProcurement]

[JointProcurementCentral]
I.4)

[CaType]

[MaintypePublicbody]
I.5)

[Mainactivity]

[MainactivHealth]

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

National Service Desk Printer Support & Maintenance Agreement
[Fileref]:  HSE 19512
II.1.2)

[CpvMain]

50300000  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

Printer Support & Maintenance Agreement for the National Service Desk
II.1.6)

[LotsInfo]

[DivisionLots]: [No]
II.1.7)

[ValueTotal]

[ValueExclVat]:  232868.00  EUR
II.2)

[Description]

II.2.2)

[CpvAdditional]

30232120  - 
42991230  - 
50310000  - 
50313200  - 
50323000  - 
50323100  - 
II.2.3)

[PlacePerformance]

[Nutscode]:  IE -  IRELAND
[MainsiteplaceWorksDelivery]:  
IRELAND
II.2.4)

[DescrProcurement]

Printer Support & Maintenance Agreement for the National Service Desk
II.2.5)

[AwardCriteria]

[AwardCriteriaBelow]
[AwardCriterionQuality]  -  [AwardCriterionName]:  Specialist onsite engineers with matching skillset, knowledge and hardware parts  /  [Weighting]:  35%
[AwardCriterionQuality]  -  [AwardCriterionName]:  Third party ticketing system and ticket notification process  /  [Weighting]:  15%
[AwardCriterionQuality]  -  [AwardCriterionName]:  Third party account manager  /  [Weighting]:  20%
[AwardLowestCost]  -  [AwardCriterionName]:  Ultimate Cost  /  [Weighting]:  30%
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.8)

[GpaInfo]

[GpaCovered] : [Yes]
IV.2)

[InfoAdmin]

IV.2.1)

[PubPrevious]

[NumberOj]: 2022/S 211-608041

[Section5]: [AwardOfContract]

[ContractNumber]: 1

[TitleContract]: National Service Desk Printer Support & Maintenance Agreement

[AwardConfirm]: [Yes]
V.2)

[AwardOfContract]

V.2.1)

[DateAward]

20/01/2023
V.2.2)

[AwardOffersInfo]

[OffersReceived]:  1
[OffersReceivedElectronic]:  1
[AwardedGroup] :  [No]
V.2.3)

[AwardedToName]

ICT Services
IE6433729W
ICT House
Dublin 12
Dublin D12 Hn44
IE
[AddressPhone]: +353 879203888
[AddressEmail]: james.dowdall@ictservices.ie
[Nutscode]:  IE -  IRELAND
[Internet]: http://www.ictservices.ie

[AwardedSme] : [Yes]
V.2.4)

[ValueContractInfo] ([ExclVat])

[ValueEstimTotalContract]:  232868.00  EUR
[ValueTotalFinal]:  232868.00  EUR

[Section6]: [InfoComplement]

VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

High Court of Ireland
Four Courts
Inns Quay
Dublin 7
IE