Date of dispatch of this notice: 21/09/2022
External Reference: 2022-253635
TED Reference: 2022/S 185-524709
Contract award notice
Information
Published
Contract award notice
[NoticeContractAward]
[NoticeContractAwardSub]
[Directive201424]
[Section1]: [Ca]
I.1)
[NameAddressContact]
Department of Justice
51 St. Stephen's Green
Dublin
D02 HK52
IE
[Contactpoint]:
Leigh McGrath
[AddressPhone]:
+353 16028202
[AddressEmail]:
lxmcgrath@justice.ie
[Nutscode]:
IE -
IRELAND
[UrlGeneral]:
http://www.justice.ie
[UrlBuyerprofile]:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1122
I.2)
[JointProcurement]
[JointProcurementCentral]
I.4)
[CaType]
[MaintypeMinistry]
I.5)
[Mainactivity]
[MainactivSafety]
[Section2]: [Object]
II.1)
[QuantityScopeContract]
II.1.1)
[TitleContract]
The Maintenance of Ivanti Software Suite and purchase of new licences
[Fileref]:
RFT# 209124
II.1.2)
[CpvMain]
72260000
-
II.1.3)
[TypeContract]
[Services]
II.1.4)
[DescrShort]
The Maintenance (Software assurance) of Ivanti Software Suite and purchase of new licences for Department of Justice
II.1.6)
[LotsInfo]
[DivisionLots]:
[No]
II.1.7)
[ValueTotal]
[ValueExclVat]:
600000.00
EUR
II.2)
[Description]
II.2.2)
[CpvAdditional]
48000000
-
II.2.3)
[PlacePerformance]
[Nutscode]:
IE -
IRELAND
II.2.4)
[DescrProcurement]
The Maintenance (Software assurance) of Ivanti Software Suite and purchase of new licences for Department of Justice
II.2.5)
[AwardCriteria]
[AwardCriteriaBelow]
[AwardCriterionQuality]
-
[AwardCriterionName]:
A1. Advice and assistance for the deployment of software upgrades, updates, patches, bug fixes and service packs and licencing.
/
[Weighting]:
50
[AwardCriterionQuality]
-
[AwardCriterionName]:
A2. Multi-channel access to the helpdesk : minimum marks will be awarded for phone and email. Other channels for example customer facing web portal or app etc. will receive more marks.
/
[Weighting]:
40
[AwardCriterionQuality]
-
[AwardCriterionName]:
A3. Incident Logging, Prioritisation & Escalation process. Please include an escalation matrix.
/
[Weighting]:
35
[AwardCriterionQuality]
-
[AwardCriterionName]:
A4. Incident tracking & Fault Diagnosis; clearly and comprehensively describe the process for tracking incidents (live tracking will be awarded more marks) and the process for root analysis of faults
/
[Weighting]:
35
[AwardCriterionQuality]
-
[AwardCriterionName]:
A5. Please describe the remote technical assistance available to assist with fault isolation, installation, configuration, integration or other issues.
/
[Weighting]:
40
[AwardLowestCost]
-
[AwardCriterionName]:
Absolute Cost
/
[Weighting]:
800
II.2.11)
[OptionsInfo]
[Options]:
[No]
II.2.13)
[EuProgrInfo]
[EuProgrRelated]:
[No]
[Section4]: [Procedure]
IV.1)
[Description]
IV.1.1)
[TypeProcedure]
[ProctypeOpen]
IV.1.8)
[GpaInfo]
[GpaCovered]
: [Yes]
IV.2)
[InfoAdmin]
IV.2.1)
[PubPrevious]
[NumberOj]: 2022/S 061-161049
[Section5]: [AwardOfContract]
[ContractNumber]: 1
[TitleContract]: The Maintenance of Ivanti Software Suite and purchase of new licences
V.2)
[AwardOfContract]
V.2.1)
[DateAward]
01/06/2022
V.2.2)
[AwardOffersInfo]
[OffersReceived]:
1
[OffersReceivedElectronic]:
1
[AwardedGroup]
:
[No]V.2.3)
[AwardedToName]
Arkphire Security Limited
N/A
7 Beckett Way
Dublin 12
Parkwest Business Pa
IE
[AddressPhone]:
+353 018976750
[AddressEmail]:
jlinehan@presidio.com
[AddressFax]:
+353 018976751
[Nutscode]:
IE -
IRELAND
[Internet]:
http://www.arkphire.com
[AwardedSme] : [Yes]
V.2.4)
[ValueContractInfo] ([ExclVat])
[ValueTotalFinal]:
600000.00
EUR
[Section6]: [InfoComplement]
VI.4)
[AppealsProcedure]
VI.4.1)
[AppealsBody]
VI.4.3)
[AppealsLodging]
[AppealsDeadline]:
Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the Contracting Authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the public contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to the public contract.