ETENDERS

Corrigendum

Information

Published

Date of dispatch of this notice: 20/09/2022

External Reference: 2022-224165

TED Reference: 2022/S 184-521576

Corrigendum

Corrigendum

Notice for changes or additional information

Services

Directive 2014/24/EU

Section I: Contracting authority/entity

I.1)

Name and addresses

Department of Enterprise, Trade and Employment
N/A
23 Kildare Street
Dublin
Dublin 2
IE
Contact person: Laura Barrett
Telephone: +353 016312767
E-mail: Laura.Barrett@enterprise.gov.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.enterprise.gov.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1203

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Microsoft Dynamics/Power Platform services for the Development of a Case Management System for Employment Permits
II.1.2)

Main CPV code

72212445  -  Customer Relation Management software development services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The current case management system in the Employment Permits section of the Department of Enterprise, Trade and Employment (DETE) is one of several ageing Lotus Notes based systems which are due for replacement over the coming twelve to eighteen months. The Department is seeking to redevelop these systems using Cloud-based Microsoft Dynamics/Power Platform solutions. The vision for the systems to support this service is for an efficient and easy to use back-end system which supports the optimal processing of employment permits applications, with comprehensive reporting of key metrics to manage demands on the service. The contract on offer in this procurement competition is for the migration of the existing Employment Permits public facing and back-office systems functionality to Microsoft Dynamics 365/Power platform, with a focus on leveraging the capabilities of Dynamics/Power Platform to maximise process efficiencies.

Section VI: Complementary information

VI.6)

Original notice reference

Notice number in the OJ S: 2022/S 160-456832

Section VII: Changes

VII.1)

Information to be changed or added

VII.1.2)

Text to be corrected in the original notice

Section number:  IV.4.1
Instead of:  
Pat McCourt
Read:  
High Court of Ireland, Dublin, IE