ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 17/05/2022

External Reference: 2022-268241

TED Reference: 2022/S 098-271516

Contract award notice

[NoticeContractAward]

[NoticeContractAwardSub]

[Directive201424]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Commission for Regulation of Utilities
N/A
The Grain House, The Exchange, Belgard Square North
Tallaght
Dublin 24 D24 PXW0
IE
[Contactpoint]: Katarina Holohan
[AddressPhone]: +353 14000800
[AddressEmail]: kholohan@cru.ie
[Nutscode]:  IE -  IRELAND
[Internets]:
[UrlGeneral]: http://www.cru.ie
[UrlBuyerprofile]: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1232

I.4)

[CaType]

[MaintypePublicbody]
I.5)

[Mainactivity]

[OtherActivity]:  Regulatory Body

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

Provision of ICT Managed Services 2022-2026
[Fileref]:  011-03-474
II.1.2)

[CpvMain]

72253000  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

The Commission for Regulation of Utilities (“CRU”) is Ireland’s independent energy and water regulator.
CRU wishes to appoint a single Managed Service Provider (MSP) under this Services Framework Agreement to deliver all ICT Managed Services including ICT Service Desk, Managed Security Operation Centre Services (SOC-As-A-Service Solution), Optional Dedicated Support Resource(s) and Ad-hoc Professional Service Resources to support the CRU with daily ICT operations and various ICT Projects. The Service Provider must provide all technical support and expertise to manage the CRU’s ICT requirements including infrastructure, systems, applications and services across Level’s 1, 2 and 3. The framework agreement will be for an initial 2 Year Period, with the option to extend by 2 additional 12 Month Periods, up to a maximum of 4 years in total.
II.1.6)

[LotsInfo]

[DivisionLots]: [No]
II.1.7)

[ValueTotal]

[LowestOffer]:  333400.00  EUR / [HighestOffer]:  989000.00  EUR   [TakenConsideration]  ([ExclVat])
II.2)

[Description]

II.2.2)

[CpvAdditional]

72220000  - 
72251000  - 
72600000  - 
72253000  - 
II.2.3)

[PlacePerformance]

[Nutscode]:  IE -  IRELAND
[MainsiteplaceWorksDelivery]:  
Dublin
II.2.4)

[DescrProcurement]

The Commission for Regulation of Utilities (“CRU”) is Ireland’s independent energy and water regulator. The CRU was originally established as the Commission for Energy Regulation (“CER”) in 1999. The CRU’s mission is to protect the public interest in Water, Energy and Energy Safety. The work of the CRU impacts every Irish home and business. The sectors we regulate underpin Irish economic competitiveness, investment and growth, while also contribute to our international obligations to address climate change.
CRU wishes to appoint a single Managed Service Provider (MSP) under this Services Framework Agreement to deliver all ICT Managed Services including ICT Service Desk, Managed Security Operation Centre Services (SOC-As-A-Service Solution), Optional Dedicated Support Resource(s) and Ad-hoc Professional Service Resources to support the CRU with daily ICT operations and various ICT Projects. The Service Provider must provide all technical support and expertise to manage the CRU’s ICT requirements including infrastructure, systems, applications and services across Level’s 1, 2 and 3. The framework agreement will be for an initial 2 Year Period, with the option to extend by 2 additional 12 Month Periods, up to a maximum of 4 years in total.
II.2.5)

[AwardCriteria]

[AwardCriteriaBelow]
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality of Approach to Service Delivery Methodology  /  [Weighting]:  40%
[AwardCriterionQuality]  -  [AwardCriterionName]:  Technical Merit  /  [Weighting]:  30%
[Price]  -  [Weighting]:  30%
II.2.11)

[OptionsInfo]

[Options]: [Yes]
[OptionsDescr]:
The contract will be awarded for a term of twenty-four (24) months with the option to extend for a further twelve (12) month period(s) with a maximum of two (2) such extensions.
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]
II.2.14)

[InfoAdditional]

Please consult the associated documentation which contains full instructions regarding this submission of tenders and is available to download on www.etenders.gov.ie using RFT ID 205947.

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.3)

[FrameworkContractDpsInfo]

[NoticeInvolvesFramework]
IV.1.8)

[GpaInfo]

[GpaCovered] : [Yes]
IV.2)

[InfoAdmin]

IV.2.1)

[PubPrevious]

[NumberOj]: 2022/S 015-034295

[Section5]: [AwardOfContract]

[ContractNumber]: 1

[TitleContract]: Provision of ICT Managed Services 2022-2026

[AwardConfirm]: [Yes]
V.2)

[AwardOfContract]

V.2.1)

[DateAward]

04/04/2022
V.2.2)

[AwardOffersInfo]

[OffersReceived]:  4
[NumberTendersSme]:  4
[NumberTendersMs]:  0
[NumberTendersNonms]:  0
[OffersReceivedElectronic]:  4
[AwardedGroup] :  [No]
V.2.3)

[AwardedToName]

Qualcom Systems Ltd
3-4 Kevin Street Lower
Dublin
8
IE
[AddressPhone]: +353 14750202
[Nutscode]:  IE -  IRELAND
[Internet]: www.qualcom.ie

[AwardedSme] : [Yes]
V.2.4)

[ValueContractInfo] ([ExclVat])

[LowestOffer]:  333400.00  EUR / [HighestOffer]:  989000.00  EUR   [TakenConsideration]

[Section6]: [InfoComplement]

VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

The High Court
Inns Quay
Dublin
7
IE
[AddressEmail]: highcourtcentraloffice@courts.ie
[Internet]: www.courts.ie