ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 14/04/2022

External Reference: 2022-209752

TED Reference: 2022/S 076-208562

Contract award notice

[NoticeContractAward]

[NoticeContractAwardSub]

[Directive201424]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Central Statistics Office
N/A
Skehard Road, Mahon
Cork
Cork
IE
[Contactpoint]: Damien Lenihan
[AddressPhone]: +353 214535424
[AddressEmail]: damien.lenihan@cso.ie
[Nutscode]:  IE053 -  South-West
[Internets]:
[UrlGeneral]: https://www.cso.ie
[UrlBuyerprofile]: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/285

I.4)

[CaType]

[MaintypeNatagency]
I.5)

[Mainactivity]

[OtherActivity]:  National Statistical Institute

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

RFT for the Provision of Computer Assisted Telephone Interviewing (CATI) Services
[Fileref]:  RFT172364
II.1.2)

[CpvMain]

79311210  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

The utilisation of Computer Assisted Telephone Interviewing (CATI) is an integral component in the ongoing collection of data for statistical services. Currently this is used in the collection of data for the Labour Force Survey (LFS). The LFS consists of five interviews, as a respondent who agrees to participate in the survey is interviewed for five consecutive quarters. The Tenderer will perform household interviews for the 2nd - 5th interviews of the LFS by CATI. The first interview is performed using Computer Assisted Personal Interviewing (CAPI) on a face-to face basis by the team of interviewers employed by the CSO. This approach to LFS data collection may change or be modified throughout the duration of this contract and any subsequent extensions; as such, CSO will require flexibility from the successful tenderer in incorporating such amendments if required during the contract.
II.1.6)

[LotsInfo]

[DivisionLots]: [No]
II.1.7)

[ValueTotal]

[ValueExclVat]:  3000000.00  EUR
II.2)

[Description]

II.2.2)

[CpvAdditional]

79311000  - 
79512000  - 
II.2.3)

[PlacePerformance]

[Nutscode]:  IE -  IRELAND
[MainsiteplaceWorksDelivery]:  
Skehard Road, Mahon, Cork
II.2.4)

[DescrProcurement]

The utilisation of Computer Assisted Telephone Interviewing (CATI) is an integral component in the ongoing collection of data for statistical services. Currently this is used in the collection of data for the Labour Force Survey (LFS). The LFS consists of five interviews, as a respondent who agrees to participate in the survey is interviewed for five consecutive quarters. The Tenderer will perform household interviews for the 2nd - 5th interviews of the LFS by CATI. The first interview is performed using Computer Assisted Personal Interviewing (CAPI) on a face-to face basis by the team of interviewers employed by the CSO. This approach to LFS data collection may change or be modified throughout the duration of this contract and any subsequent extensions; as such, CSO will require flexibility from the successful tenderer in incorporating such amendments if required during the contract.
II.2.5)

[AwardCriteria]

[AwardCriteriaBelow]
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality of Methodology for Delivery of Services  /  [Weighting]:  24%
[AwardCriterionQuality]  -  [AwardCriterionName]:  Contract Management  /  [Weighting]:  22%
[AwardCriterionQuality]  -  [AwardCriterionName]:  Technical Solution  /  [Weighting]:  24%
[AwardLowestCost]  -  [AwardCriterionName]:  Total Overall Cost  /  [Weighting]:  30%
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.8)

[GpaInfo]

[GpaCovered] : [Yes]
IV.2)

[InfoAdmin]

IV.2.1)

[PubPrevious]

[NumberOj]: 2020/S 129-316827

[Section5]: [AwardOfContract]

[ContractNumber]: 1

[TitleContract]: RFT for the Provision of Computer Assisted Telephone Interviewing (CATI) Services

[AwardConfirm]: [Yes]
V.2)

[AwardOfContract]

V.2.1)

[DateAward]

08/03/2021
V.2.2)

[AwardOffersInfo]

[OffersReceived]:  1
[OffersReceivedElectronic]:  1
[AwardedGroup] :  [No]
V.2.3)

[AwardedToName]

Capita Customer Solutions
West Cork Business & Technology Park
Clonakilty, Co. Cork
P85 YH98
IE
[Nutscode]:  IE053 -  South-West

[AwardedSme] : [No]
V.2.4)

[ValueContractInfo] ([ExclVat])

[ValueTotalFinal]:  3000000.00  EUR

[Section6]: [InfoComplement]

VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

High Court
Dublin 7
IE
[Internet]: www.courts.ie