Date of dispatch of this notice: 04/02/2022
Expire date: 11/03/2022
External Reference: 2022-292558
TED Reference: 2022/S 028-071787
Contract notice
Information
Published
Contract notice
[NoticeContract]
[Directive201424]
[Section1]: [Ca]
I.1)
[NameAddressContact]
National Transport Authority
Dun Sceine Harcourt Lane
Dublin
D02 WT20
IE
[Contactpoint]:
Orlagh McGowan
[AddressPhone]:
+353 18798300
[AddressEmail]:
Orlagh.McGowan@nationaltransport.ie
[AddressFax]:
+353 18798333
[Nutscode]:
IE -
IRELAND
[UrlGeneral]:
www.nationaltransport.ie
[UrlBuyerprofile]:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149
I.3)
[InfoTendering]
[AddressObtainDocs]:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=206743&B=ETENDERS_SIMPLE[AddressFurtherinfo]
[AsContactsAbove]:
[AddressSendTendersRequest]
[AddressSendTenders]:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=206743&B=ETENDERS_SIMPLE
[AddressSendTendersRequest]
[AddressToAbove]
I.4)
[CaType]
[MaintypeNatagency]
I.5)
[Mainactivity]
[OtherActivity]:
Transport
[Section2]: [Object]
II.1)
[QuantityScopeContract]
II.1.1)
[TitleContract]
Provision of Microsoft Dynamics Migration, Support and Maintenance Services
II.1.2)
[CpvMain]
72000000
-
II.1.3)
[TypeContract]
[Services]
II.1.4)
[DescrShort]
The National Transport Authority seeks an experienced Microsoft Dynamics partner who can provide technical support and expertise to design, develop and support the National Transport Authority’s Customer Relationship Management system – Microsoft Dynamics. At present, the National Transport Authority uses both Microsoft Dynamics CRM 2015 on premise version and Microsoft Dynamics 365 online.
The following categories of services shall be required under the proposed contract:
• Service Category 1: Transition from incumbent service provider to the successful tenderer;
• Service Category 2: CRM Dynamics and Dynamics 365 Maintenance and Support including IT and Security;
• Service Category 3: CRM Dynamics and Dynamics 365 Future Scope System Design, Development and Approach; and
• Service Category 4: Provision of CRM System Manager.
The following categories of services shall be required under the proposed contract:
• Service Category 1: Transition from incumbent service provider to the successful tenderer;
• Service Category 2: CRM Dynamics and Dynamics 365 Maintenance and Support including IT and Security;
• Service Category 3: CRM Dynamics and Dynamics 365 Future Scope System Design, Development and Approach; and
• Service Category 4: Provision of CRM System Manager.
II.1.5)
[ValueMagnitudeEstimatedTotal]
[ValueExclVat]: 1880000.00
EUR
II.1.6)
[LotsInfo]
[DivisionLots]:
[No]
II.2)
[Description]
II.2.2)
[CpvAdditional]
72200000
-
72220000
-
72250000
-
72253000
-
II.2.3)
[PlacePerformance]
[Nutscode]:
IE -
IRELAND
[MainsiteplaceWorksDelivery]:
Dublin
II.2.4)
[DescrProcurement]
The National Transport Authority seeks an experienced Microsoft Dynamics partner who can provide technical support and expertise to design, develop and support the National Transport Authority’s Customer Relationship Management system – Microsoft Dynamics. At present, the National Transport Authority uses both Microsoft Dynamics CRM 2015 on premise version and Microsoft Dynamics 365 online.
The following categories of services shall be required under the proposed contract:
• Service Category 1: Transition from incumbent service provider to the successful tenderer;
• Service Category 2: CRM Dynamics and Dynamics 365 Maintenance and Support including IT and Security;
• Service Category 3: CRM Dynamics and Dynamics 365 Future Scope System Design, Development and Approach; and
• Service Category 4: Provision of CRM System Manager.
The following categories of services shall be required under the proposed contract:
• Service Category 1: Transition from incumbent service provider to the successful tenderer;
• Service Category 2: CRM Dynamics and Dynamics 365 Maintenance and Support including IT and Security;
• Service Category 3: CRM Dynamics and Dynamics 365 Future Scope System Design, Development and Approach; and
• Service Category 4: Provision of CRM System Manager.
II.2.5)
[AwardCriteria]
[AwardCriteriaDescriptive]
II.2.6)
[ValueMagnitudeEstimated]
[ValueExclVat]: 1880000.00
EUR
II.2.7)
[DurationContractFrameworkDps]
[DurationMonths]:
24
[RenewalsSubject]:
[Yes]
[RenewalsDescr]:
It is anticipated that the initial term of the contract will be for two (2) years with options for
the National Transport Authority to extend the term for any period or succession of periods up to a further two (2) years.
the National Transport Authority to extend the term for any period or succession of periods up to a further two (2) years.
II.2.10)
[VariantsInfo]
[VariantsAccepted]:
[No]
II.2.11)
[OptionsInfo]
[Options]:
[No]
II.2.13)
[EuProgrInfo]
[EuProgrRelated]:
[No]
[Section3]: [InfoLegal]
III.1)
[ConditionsParticip]
III.1.1)
[SituationPersonalIncl]
[InfoEvaluatingRequir]:
As stated in the procurement documents.
III.1.2)
[EconomicFinancialStanding]
[CriteriaSelectionDocs]
III.1.3)
[TechnicalCapacity]
[CriteriaSelectionDocs]
III.2)
[ConditionsContract]
III.2.2)
[OtherConditions]
As stated in the procurement documents.
[Section4]: [Procedure]
IV.1)
[Description]
IV.1.1)
[TypeProcedure]
[ProctypeOpen]
IV.1.8)
[GpaInfo]
[GpaCovered]
: [Yes]
IV.2)
[InfoAdmin]
IV.2.2)
[LimitReceiptTendersReqPart]
[Date]:
11/03/2022
[Time]:
12:00
IV.2.4)
[LanguagesAllowed]
[Language_EN]
IV.2.6)
[MinTimeMaintain]
[DateTenderValid]:
07/09/2022
IV.2.7)
[OpeningConditions]
[Date]:
11/03/2022
[Time]:
12:00
[Section6]: [InfoComplement]
VI.1)
[RecurrenceInfo]
[RecurrentProcurement]:
[No]
VI.3)
[InfoAdditional]
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them. Any contract award will be subject to a number of preconditions, including production of a current tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured. The most economically advantageous or any tender will not automatically be accepted. Refer to procurement documents for further information.
VI.4)
[AppealsProcedure]
VI.4.1)
[AppealsBody]
High Court of Ireland
Four Courts, Ground Floor (East Wing), Inns Quay
Dublin
D7
IE
[AddressPhone]:
+353 18886000
[AddressEmail]:
highcourtcentraloffice@courts.ie
[AddressFax]:
+353 18886125
[Internet]:
https://www.courts.ie
VI.4.3)
[AppealsLodging]
[AppealsDeadline]:
As set out in S.I. No. 130/2010 European Communities (Public Authorities' Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).