A Single Party Framework for the Supply of ICT Managed Services - to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, and Back Office infrastructure management, operated under a single managed service.
See attached Documentation for Additional Information.
[AwardCriteriaBelow]
[AwardCriterionQuality]
-
[AwardCriterionName]:
Technical Merit of Proposal
/
[Weighting]:
40
[AwardCriterionQuality]
-
[AwardCriterionName]:
Proposals for ongoing proactive service improvements
/
[Weighting]:
20
[AwardCriterionQuality]
-
[AwardCriterionName]:
Implementation/Transition plan
/
[Weighting]:
5
[Price]
-
[Weighting]:
35