II.1)
Scope of the procurement
Single Party Framework for InSession Dynamic Messaging
Reference number:
2208
72212517
-
IT software development services
Services
II.1.4)
Short description
This is a call to competition by AN POST for service capabilities and partnership in delivering in session dynamic messaging capabilities that can be utilised across the whole An Post digital business.
The Contract, the subject of this competition is a Single Party Framework Agreement for 3 years with an option for one or more extensions by up to 2 years, at AN POST’s discretion, up to a maximum duration of 5 years’ subject to the terms and conditions of the Contract.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
48000000
-
Software package and information systems
48219700
-
Communications server software package
48517000
-
IT software package
72212517
-
IT software development services
II.2.3)
Place of performance
Main site or place of performance:
Dublin 1
II.2.4)
Description of the procurement
This is a call to competition by AN POST for service capabilities and partnership in delivering in session dynamic messaging capabilities that can be utilised across the whole An Post digital business. This will enable us to communicate with our customers from inside a logged in session (where we know the customer) and allow us to trigger various messages to the customer through various UI and in built functionalities. The solution will be driven by a central data warehouse in An Post and requires the messages which are delivered to be sophisticated and intelligent. At the outset we may look to deliver messaging driven by customer behaviour type data as the integration while the integration with the central data warehouse is ongoing so that we are delivering some value iteratively.
The Contract, the subject of this competition is a Single Party Framework Agreement for 3 years with an option for one or more extensions by up to 2 years, at AN POST’s discretion, up to a maximum duration of 5 years’ subject to the terms and conditions of the Contract.
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
Option to extend for up to a further 24 months.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no