Date of dispatch of this notice: 04/11/2021
External Reference: 2021-209053
TED Reference: 2021/S 217-571969
Contract award notice
Information
Published
Contract award notice
[NoticeContractAward]
[NoticeContractAwardSub]
[Directive201424]
[Section1]: [Ca]
I.1)
[NameAddressContact]
Fáilte Ireland-National Tourism Development Authority
N/A
88-95 Amiens Street
Dublin
1
IE
[Contactpoint]:
Sabrina Jones
[AddressPhone]:
+353 18847888
[AddressEmail]:
procurement@failteireland.ie
[Nutscode]:
IE -
IRELAND
[UrlGeneral]:
www.failteireland.ie
[UrlBuyerprofile]:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1169
I.4)
[CaType]
[MaintypePublicbody]
I.5)
[Mainactivity]
[MainactivGeneral]
[Section2]: [Object]
II.1)
[QuantityScopeContract]
II.1.1)
[TitleContract]
Enhanced Telephony Solution
[Fileref]:
IT/2021/05
II.1.2)
[CpvMain]
64200000
-
II.1.3)
[TypeContract]
[Services]
II.1.4)
[DescrShort]
Fáilte Ireland requires the provision of an enhanced telephony solution to deliver Unified Communications using Microsoft Teams. This will allow Fáilte Ireland to replace all desk-based landline handsets with a system based on Microsoft Teams allowing staff to make outbound and receive inbound calls.
The chosen system will provide a single management platform for all Fáilte Ireland telephone numbers and remove the ongoing need to support and maintain multiple, non-integrated phone systems.
The chosen system will provide a single management platform for all Fáilte Ireland telephone numbers and remove the ongoing need to support and maintain multiple, non-integrated phone systems.
II.1.6)
[LotsInfo]
[DivisionLots]:
[No]
II.1.7)
[ValueTotal]
[ValueExclVat]:
250000.00
EUR
II.2)
[Description]
II.2.2)
[CpvAdditional]
71316000
-
72212511
-
II.2.3)
[PlacePerformance]
[Nutscode]:
IE -
IRELAND
II.2.4)
[DescrProcurement]
Fáilte Ireland requires the provision of an enhanced telephony solution to deliver Unified Communications using Microsoft Teams. This will allow Fáilte Ireland to replace all desk-based landline handsets with a system based on Microsoft Teams allowing staff to make outbound and receive inbound calls.
The chosen system will provide a single management platform for all Fáilte Ireland telephone numbers and remove the ongoing need to support and maintain multiple, non-integrated phone systems.
The chosen system will provide a single management platform for all Fáilte Ireland telephone numbers and remove the ongoing need to support and maintain multiple, non-integrated phone systems.
II.2.5)
[AwardCriteria]
[AwardCriteriaBelow]
[AwardCriterionQuality]
-
[AwardCriterionName]:
Quality of the System
/
[Weighting]:
30
[AwardCriterionQuality]
-
[AwardCriterionName]:
Project Planning and Project Team
/
[Weighting]:
20
[AwardCriterionQuality]
-
[AwardCriterionName]:
System Maintenance and Support
/
[Weighting]:
10
[AwardLowestCost]
-
[AwardCriterionName]:
Ultimate Cost
/
[Weighting]:
40
II.2.11)
[OptionsInfo]
[Options]:
[No]
II.2.13)
[EuProgrInfo]
[EuProgrRelated]:
[No]
[Section4]: [Procedure]
IV.1)
[Description]
IV.1.1)
[TypeProcedure]
[ProctypeOpen]
IV.1.8)
[GpaInfo]
[GpaCovered]
: [Yes]
IV.2)
[InfoAdmin]
IV.2.1)
[PubPrevious]
[NumberOj]: 2021/S 131-347184
[Section5]: [AwardOfContract]
[ContractNumber]: 1
[TitleContract]: Enhanced Telephony Solution
V.2)
[AwardOfContract]
V.2.1)
[DateAward]
29/10/2021
V.2.2)
[AwardOffersInfo]
[OffersReceived]:
5
[OffersReceivedElectronic]:
5
[AwardedGroup]
:
[No]V.2.3)
[AwardedToName]
Workair Limited
3422197GH
33 Sir John Rogerson's Quay
Dublin 2
Dublin
IE
[AddressPhone]:
+353 12440562
[AddressEmail]:
stephenm@workair.ie
[Nutscode]:
IE -
IRELAND
[Internet]:
http://www.workair.ie
[AwardedSme] : [Yes]
V.2.4)
[ValueContractInfo] ([ExclVat])
[ValueTotalFinal]:
250000.00
EUR
[Section6]: [InfoComplement]
VI.3)
[InfoAdditional]
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie)only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the sole call for competition for this service;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;
4) Establishment of this contract will be subject to the approval of the competent authorities;
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process or if having concluded contract, the contracting authority considers that the successful tenderer has not met or cannot meet its obligations, the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at anytime;
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation stage.
2) This is the sole call for competition for this service;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;
4) Establishment of this contract will be subject to the approval of the competent authorities;
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process or if having concluded contract, the contracting authority considers that the successful tenderer has not met or cannot meet its obligations, the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at anytime;
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation stage.
VI.4)
[AppealsProcedure]
VI.4.1)
[AppealsBody]
High Court
Chief Registrar, The Four Courts
Dublin
7
IE
[AddressPhone]:
+353 18886000
[Internet]:
www.courts.ie
VI.4.3)
[AppealsLodging]
[AppealsDeadline]:
The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The statutory instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.