[MainsiteplaceWorksDelivery]:
Dublin
The Central Bank is appointing a company to provide an IT service desk based at the Central Bank’s premises (subject to Covid-19 and related public health guidance), utilising the Central Bank’s service management toolsets.
[AwardCriteriaBelow]
[AwardCriterionQuality]
-
[AwardCriterionName]:
Resource Management Model
/
[Weighting]:
140
[AwardCriterionQuality]
-
[AwardCriterionName]:
Key Personnel
/
[Weighting]:
130
[AwardCriterionQuality]
-
[AwardCriterionName]:
Knowledge Management & Training
/
[Weighting]:
130
[AwardCriterionQuality]
-
[AwardCriterionName]:
Quality Assurance Management
/
[Weighting]:
100
[AwardCriterionQuality]
-
[AwardCriterionName]:
Service Delivery & Governance
/
[Weighting]:
180
[AwardCriterionQuality]
-
[AwardCriterionName]:
Service Implementation Plan
/
[Weighting]:
Pass/Fail
[Price]
-
[Weighting]:
320
The figure in sections II.1.7 and V.2.4 of this notice represents the Central Bank’s best estimate of the value of the services, but it is not possible to be definitive in this regard by virtue of the nature of the services. The final value may be higher or lower than this figure.