Date of dispatch of this notice: 04/08/2021
External Reference: 2021-292792
TED Reference: 2021/S 152-405076
Contract award notice
Information
Published
Contract award notice
[NoticeContractAward]
[NoticeContractAwardSub]
[Directive201424]
[Section1]: [Ca]
I.1)
[NameAddressContact]
Department of Justice
51 St. Stephen's Green
Dublin
D02 HK52
IE
[Contactpoint]:
Leigh McGrath
[AddressPhone]:
+353 16028532
[AddressEmail]:
lxmcgrath@justice.ie
[Nutscode]:
IE -
IRELAND
[UrlGeneral]:
http://www.justice.ie
[UrlBuyerprofile]:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1122
I.4)
[CaType]
[MaintypePublicbody]
I.5)
[Mainactivity]
[MainactivSafety]
[Section2]: [Object]
II.1)
[QuantityScopeContract]
II.1.1)
[TitleContract]
Online Appointment & Scheduling Solution
[Fileref]:
DOJ-20-ISD149351
II.1.2)
[CpvMain]
72000000
-
II.1.3)
[TypeContract]
[Services]
II.1.4)
[DescrShort]
the delivery to Immigration Service Delivery, ISD, (formally Irish Naturalisation and Immigration Service, INIS), a solution that incorporates a secure online appointment system for the Registration Unit, Burgh Quay and the International Protection Office, a queue management system for the Registration Unit and a secure scheduling system for the International Protection Office. Maintenance and support of the solution will also be required
II.1.6)
[LotsInfo]
[DivisionLots]:
[No]
II.1.7)
[ValueTotal]
[ValueExclVat]:
275000.00
EUR
II.2)
[Description]
II.2.2)
[CpvAdditional]
32321200
-
48000000
-
64216000
-
72200000
-
72210000
-
II.2.3)
[PlacePerformance]
[Nutscode]:
IE -
IRELAND
II.2.4)
[DescrProcurement]
To deliver to the Irish Naturalisation and Immigration Service (INIS) a solution that incorporates a secure online appointment system for the Registration Unit and the International Protection Office and a secure scheduling system for the International Protection Office.
The required solution must include all of the following components:
• On premise appointment and scheduling system to meet all requirements as specified in Appendix 1: Requirements and Specifications.
• Training delivery and training material to support a successful implementation.
• Annual software support and maintenance.
• Development services to deliver key enhancements as identified by the DOJE, after the initial contract period.
• Compliance with required legislation.
• Innovation
The required solution must include all of the following components:
• On premise appointment and scheduling system to meet all requirements as specified in Appendix 1: Requirements and Specifications.
• Training delivery and training material to support a successful implementation.
• Annual software support and maintenance.
• Development services to deliver key enhancements as identified by the DOJE, after the initial contract period.
• Compliance with required legislation.
• Innovation
II.2.5)
[AwardCriteria]
[AwardCriteriaBelow]
[AwardCriterionQuality]
-
[AwardCriterionName]:
Overall Solution: Tenderers must demonstrate the overall solution and architectural design for the online appointment and scheduling system that is proposed.
/
[Weighting]:
150 Marks
[AwardCriterionQuality]
-
[AwardCriterionName]:
Performance: Tenderers must demonstrate the reliability, performance and ability to meet capacity demands.
/
[Weighting]:
75 Marks
[AwardCriterionQuality]
-
[AwardCriterionName]:
Security: Tenders are required to provide a description as to how the solution adheres to appropriate security
/
[Weighting]:
75 Marks
[AwardCriterionQuality]
-
[AwardCriterionName]:
Development: Provide details on the environments required for the solution both before and after deployment e.g. dev, pre-prod, prod.
/
[Weighting]:
50 Marks
[AwardCriterionQuality]
-
[AwardCriterionName]:
Training: Tenderers must detail the training delivery and training material that will be provided to support a successful implementation.
/
[Weighting]:
75 Marks
[AwardCriterionQuality]
-
[AwardCriterionName]:
Maintenance and Support: The Contracting Authority requires a maintenance and support agreement that will provide a reliable and efficient service.
/
[Weighting]:
125 Marks
[AwardCriterionQuality]
-
[AwardCriterionName]:
Project Management: Tenderers are to provide a high-level project plan for the proposed solution, showing proposed timelines, deliverables and milestones throughout
/
[Weighting]:
150 Marks
[AwardLowestCost]
-
[AwardCriterionName]:
Ultimate cost of the proposed solution
/
[Weighting]:
300 Marks
II.2.11)
[OptionsInfo]
[Options]:
[No]
II.2.13)
[EuProgrInfo]
[EuProgrRelated]:
[No]
[Section4]: [Procedure]
IV.1)
[Description]
IV.1.1)
[TypeProcedure]
[ProctypeOpen]
IV.1.8)
[GpaInfo]
[GpaCovered]
: [Yes]
IV.2)
[InfoAdmin]
IV.2.1)
[PubPrevious]
[NumberOj]: 2020/S 120-292465
[Section5]: [AwardOfContract]
[ContractNumber]: 1
[TitleContract]: Online Appointment & Scheduling Solution
V.2)
[AwardOfContract]
V.2.1)
[DateAward]
16/06/2021
V.2.2)
[AwardOffersInfo]
[OffersReceived]:
6
[OffersReceivedElectronic]:
6
[AwardedGroup]
:
[No]V.2.3)
[AwardedToName]
Target Integration Ltd
IE9694403C
3015, Lake Drive, Citywest
Dublin
Dublin
IE
[AddressPhone]:
+353 18865684
[AddressEmail]:
rohit@targetintegration.com
[Nutscode]:
IE -
IRELAND
[Internet]:
http://www.targetintegration.com
[AwardedSme] : [Yes]
V.2.4)
[ValueContractInfo] ([ExclVat])
[ValueTotalFinal]:
275000.00
EUR
[Section6]: [InfoComplement]
VI.4)
[AppealsProcedure]
VI.4.1)