ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 11/06/2021

Expire date: 13/07/2021

External Reference: 2021-270638

TED Reference: 2021/S 115-302234

Contract notice

[NoticeContract]

[Directive201424]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Mental Health Commission
N/A
Waterloo Exchange
Dublin 4
Waterloo Road
IE
[Contactpoint]: Mark Phillips
[AddressPhone]: +353 16362400
[AddressEmail]: Mark.phillips@mhcirl.ie
[Nutscode]:  IE -  IRELAND
[Internets]:
[UrlGeneral]: http://mhcirl.ie
[UrlBuyerprofile]: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1137

I.3)

[InfoTendering]

[AddressObtainDocs]:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=190839&B=ETENDERS_SIMPLE
[AddressFurtherinfo]
[AsContactsAbove]:  
[AddressSendTendersRequest]
[AddressSendTenders]:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=190839&B=ETENDERS_SIMPLE
[AddressSendTendersRequest]
[AddressToAbove]
I.4)

[CaType]

[MaintypeLocalagency]
I.5)

[Mainactivity]

[MainactivHealth]

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

Single Party Framework for the Provision of ICT External Support Services for the Mental Health Commission
[Fileref]:  MHC/ ICT/ 12/06/2021
II.1.2)

[CpvMain]

71356300  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

The MHC is issuing a request for tender (RFT) to suitably qualified ICT Support Providers to support the Commission’s ICT infrastructure.
The key objectives of the ICT External Support Service will include but are not limited to:
o Support and management of the Commission’s infrastructure
o Proactive monitoring of servers, firewalls, switches, and intrusion detection
o Provide day to day user support (Monday to Friday 8am – 6pm)
The aim of this tendering process is to appoint one provider only to support and manage all of the Commission’s infrastructure.
II.1.6)

[LotsInfo]

[DivisionLots]: [No]
II.2)

[Description]

II.2.2)

[CpvAdditional]

71356300  - 
72253000  - 
II.2.3)

[PlacePerformance]

[Nutscode]:  IE -  IRELAND
II.2.4)

[DescrProcurement]

The MHC is issuing a request for tender (RFT) to suitably qualified ICT Support Providers to support the Commission’s ICT infrastructure.
The key objectives of the ICT External Support Service will include but are not limited to:
o Support and management of the Commission’s infrastructure
o Proactive monitoring of servers, firewalls, switches, and intrusion detection
o Provide day to day user support (Monday to Friday 8am – 6pm)
The aim of this tendering process is to appoint one provider only to support and manage all of the Commission’s infrastructure.
II.2.5)

[AwardCriteria]

[AwardCriteriaDescriptive]
II.2.6)

[ValueMagnitudeEstimated]

[ValueExclVat]: 0.01  EUR
II.2.7)

[DurationContractFrameworkDps]

[DurationMonths]: 24
[RenewalsSubject]: [Yes]
[RenewalsDescr]:  
Contract duration 24 months with an option to extend for a further 24 months in increments of 12 months.
Estimated value of contract outlined in the Request for Tender
II.2.10)

[VariantsInfo]

[VariantsAccepted]: [No]
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.12)

[ElectronicCatalogue]

[ElectronicCatalogueRequired]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]
II.2.14)

[InfoAdditional]

N/A

[Section3]: [InfoLegal]

III.1)

[ConditionsParticip]

III.1.1)

[SituationPersonalIncl]

[InfoEvaluatingRequir]:  As outlined in the tender
III.1.2)

[EconomicFinancialStanding]

[InfoEvaluatingWethRequir]:  
As outlined in the tender
[MinStandardsRequired]:  
As outlined in the tender
III.1.3)

[TechnicalCapacity]

[InfoEvaluatingWethRequir]:  
As outlined in the tender
[MinStandardsRequired]:  
As outlined in the tender
III.2)

[ConditionsContract]

III.2.2)

[OtherConditions]

Contract performance will be measured and managed by way of agreed SLA's and KPI's and will be in line with the contract terms (attached)

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.8)

[GpaInfo]

[GpaCovered] : [No]
IV.2)

[InfoAdmin]

IV.2.2)

[LimitReceiptTendersReqPart]

[Date]:  13/07/2021
[Time]:  12:00
IV.2.4)

[LanguagesAllowed]

[Language_EN]
IV.2.6)

[MinTimeMaintain]

[DateTenderValid]:  01/08/2022
IV.2.7)

[OpeningConditions]

[Date]:  13/07/2021
[Time]:  12:00

[Section6]: [InfoComplement]

VI.1)

[RecurrenceInfo]

[RecurrentProcurement]:  [Yes]
[FurtherNoticesTiming]:  
2023 / 2025
VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

Court Service of Ireland
Inns Quay
Dublin
7
IE