Prevision of services as outlined in the request for tender document.
[AwardCriteriaBelow]
[AwardCriterionQuality]
-
[AwardCriterionName]:
Quality of methodology for delivering the Services
/
[Weighting]:
130
[AwardCriterionQuality]
-
[AwardCriterionName]:
Quality of the proposed Infrastructure solution to enable delivery of the Services
/
[Weighting]:
130
[AwardCriterionQuality]
-
[AwardCriterionName]:
Quality of proposed Service Desk Manager and Staff
/
[Weighting]:
140
[AwardCriterionQuality]
-
[AwardCriterionName]:
Quality of approach to Service Desk flexibility and staff management and training
/
[Weighting]:
40
[AwardCriterionQuality]
-
[AwardCriterionName]:
Quality of proposed reporting and monitoring capabilities and approach to meeting SLS requirements
/
[Weighting]:
40
[AwardCriterionQuality]
-
[AwardCriterionName]:
Quality of Transition Plan
/
[Weighting]:
120
[Price]
-
[Weighting]:
400