The IBTS wishes to tender for a managed print service contract to support their printing needs
[Fileref]:
IBTS/014/2020
• Proactive management of all devices, minimum uptime of 98%
• Supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware.
• Full maintenance of Fleet onsite,
• Secure pull print to any device using IBTS Staff Proximity cards.
• Device monitoring and alerting.
• Monthly reviews and analysis.
• Collection of customer print usage trends, Reports on what users are printing to include volumes.
• Linked to Active Directory.
• Access to Helpdesk for logging and tracking of calls.
• Perform Installation and configuration of all devices.
• Traceability of printing will be required
[ValueExclVat]:
200000.00
EUR