Supply of support services for ADVA equipment and ADVA management software for HEAnet.
[AwardCriteriaBelow]
[AwardCriterionQuality]
-
[AwardCriterionName]:
Company profile and experience
/
[Weighting]:
10
[AwardCriterionQuality]
-
[AwardCriterionName]:
First Line Maintenance
/
[Weighting]:
15
[AwardCriterionQuality]
-
[AwardCriterionName]:
Remote support
/
[Weighting]:
25
[AwardCriterionQuality]
-
[AwardCriterionName]:
Service Level Agreement
/
[Weighting]:
10
[AwardLowestCost]
-
[AwardCriterionName]:
Cost of support
/
[Weighting]:
40