ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 18/08/2020

External Reference: 2020-278141

TED Reference: 2020/S 162-394278

Contract award notice

[NoticeContractAward]

[NoticeContractAwardSub]

[Directive201424]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Health Service Executive (HSE)
N/A
Head Office
Naas
Millennium Park
IE
[Contactpoint]: Sarah Power
[AddressPhone]: +353 0214923045
[AddressEmail]: sarah.power1@hse.ie
[Internets]:
[UrlGeneral]: http://www.hse.ie
[UrlBuyerprofile]: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461

I.2)

[JointProcurement]

[JointProcurementCentral]
I.4)

[CaType]

[MaintypePublicbody]
I.5)

[Mainactivity]

[MainactivHealth]

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

My Options Freephone and Webchat Information, Counselling and Nursing Service
[Fileref]:  HSE 12294
II.1.2)

[CpvMain]

85100000  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

The HSE – HBS Procurement hereby invites suitably qualified and experienced Service Providers to submit tenders for the provision of My Options Freephone and Webchat Information, Counselling and Nursing Service.
II.1.6)

[LotsInfo]

[DivisionLots]: [No]
II.1.7)

[ValueTotal]

[ValueExclVat]:  3332060.00  EUR
II.2)

[Description]

II.2.2)

[CpvAdditional]

85000000  - 
85141220  - 
85312300  - 
85312320  - 
85320000  - 
II.2.4)

[DescrProcurement]

The HSE – HBS Procurement hereby invites suitably qualified and experienced Service Providers to submit tenders for the provision of My Options Freephone and Webchat Information, Counselling and Nursing Service.
II.2.5)

[AwardCriteria]

[AwardCriteriaBelow]
[AwardCriterionQuality]  -  [AwardCriterionName]:  Team experience and subject knowledge  /  [Weighting]:  20
[AwardCriterionQuality]  -  [AwardCriterionName]:  Proposed approach, operating model and resource allocation  /  [Weighting]:  30
[AwardCriterionQuality]  -  [AwardCriterionName]:  • Understanding of risks and issues  /  [Weighting]:  20
[Price]  -  [Weighting]:  30
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.8)

[GpaInfo]

[GpaCovered] : [Yes]
IV.2)

[InfoAdmin]

IV.2.1)

[PubPrevious]

[NumberOj]: 2019/S 204-496989

[Section5]: [AwardOfContract]

[ContractNumber]: 1

[TitleContract]: My Options Freephone and Webchat Information, Counselling and Nursing Service

[AwardConfirm]: [Yes]
V.2)

[AwardOfContract]

V.2.1)

[DateAward]

31/07/2020
V.2.2)

[AwardOffersInfo]

[OffersReceived]:  1
[OffersReceivedElectronic]:  1
[AwardedGroup] :  [Yes]
V.2.3)

[AwardedToName]

Carlow Emergency Doctors on Call Company Limited
Carlow
IE

[AwardedSme] : [Yes]
Cherish CLG t/s One Family
Dublin
IE

[AwardedSme] : [Yes]
V.2.4)

[ValueContractInfo] ([ExclVat])

[ValueTotalFinal]:  3332060.00  EUR

[Section6]: [InfoComplement]

VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

The High Court
The Four Courts
Dublin 7
IE

VI.4.2)

[MediationBody]

International Centre for Dispute Resolution (ICDR)
Dublin
IE