ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 03/07/2020

Expire date: 10/08/2020

External Reference: 2020-256868

TED Reference: 2020/S 129-316827

Contract notice

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Central Statistics Office
N/A
Skehard Road, Mahon
Cork
Cork
IE
Contact person: Damien Lenihan
Telephone: +353 214535424
E-mail: damien.lenihan@cso.ie
Internet address(es):
Main address: https://www.cso.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/285

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=169872&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=169872&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

National or federal agency/office
I.5)

Main activity

Other activity:  National Statistical Institute

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

RFT for the Provision of Computer Assisted Telephone Interviewing (CATI) Services
Reference number:  RFT172364
II.1.2)

Main CPV code

79311210  -  Telephone survey services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The utilisation of Computer Assisted Telephone Interviewing (CATI) is an integral component in the ongoing collection of data for statistical services. Currently this is used in the collection of data for the Labour Force Survey (LFS). The LFS consists of five interviews, as a respondent who agrees to participate in the survey is interviewed for five consecutive quarters. The Tenderer will perform household interviews for the 2nd - 5th interviews of the LFS by CATI. The first interview is performed using Computer Assisted Personal Interviewing (CAPI) on a face-to face basis by the team of interviewers employed by the CSO. This approach to LFS data collection may change or be modified throughout the duration of this contract and any subsequent extensions; as such, CSO will require flexibility from the successful tenderer in incorporating such amendments if required during the contract.
II.1.5)

Estimated total value

Value excluding VAT: 3000000.00  EUR
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

79311000  -  Survey services
79512000  -  Call centre
II.2.3)

Place of performance

Main site or place of performance:  
Skehard Road, Mahon, Cork
II.2.4)

Description of the procurement

The utilisation of Computer Assisted Telephone Interviewing (CATI) is an integral component in the ongoing collection of data for statistical services. Currently this is used in the collection of data for the Labour Force Survey (LFS). The LFS consists of five interviews, as a respondent who agrees to participate in the survey is interviewed for five consecutive quarters. The Tenderer will perform household interviews for the 2nd - 5th interviews of the LFS by CATI. The first interview is performed using Computer Assisted Personal Interviewing (CAPI) on a face-to face basis by the team of interviewers employed by the CSO. This approach to LFS data collection may change or be modified throughout the duration of this contract and any subsequent extensions; as such, CSO will require flexibility from the successful tenderer in incorporating such amendments if required during the contract.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 3000000.00  EUR
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:  
There are two one-year options for renewal of this contract.
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  03/08/2020
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until:  03/02/2021
IV.2.7)

Conditions for opening of tenders

Date:  03/08/2020
Local time:  12:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.2)

Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used
VI.4)

Procedures for review

VI.4.1)

Review body

Central Statistics Office
Skehard Road, Mahon
Cork
T12X00E
IE
Telephone: +353 214535424
E-mail: damien.lenihan@cso.ie
Internet address: www.cso.ie