Date of dispatch of this notice: 21/04/2020
Expire date: 22/05/2020
External Reference: 2020-275698
TED Reference: 2020/S 080-188882
Contract notice
Information
Published
Contract notice
[NoticeContract]
[Directive201424]
[Section1]: [Ca]
I.1)
[NameAddressContact]
Sustainable Energy Authority of Ireland
N/A
Three Park Place, Upper Hatch Street
D02 FX65
Dublin 2
IE
[Contactpoint]:
Patrick Pirkl
[AddressPhone]:
+353 18082124
[AddressEmail]:
patrick.pirkl@seai.ie
[Internets]:
[UrlGeneral]:
http://www.seai.ie
[UrlBuyerprofile]:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1188
I.3)
[InfoTendering]
[AddressObtainDocs]:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165921&B=ETENDERS_SIMPLE[AddressFurtherinfo]
[AsContactsAbove]:
[AddressSendTendersRequest]
[AddressSendTenders]:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165921&B=ETENDERS_SIMPLE
[AddressSendTendersRequest]
[AddressToAbove]
I.4)
[CaType]
[MaintypePublicbody]
I.5)
[Mainactivity]
[MainactivGeneral]
[Section2]: [Object]
II.1)
[QuantityScopeContract]
II.1.1)
[TitleContract]
Support Services for the Triple E Product Register, online administrative system and associated Triple E Programmes
[Fileref]:
Support Svcs Triple E
II.1.2)
[CpvMain]
71313000
-
II.1.3)
[TypeContract]
[Services]
II.1.4)
[DescrShort]
SEAI is seeking one Services Provider who will:
• Support the Triple E online administrative system overseeing the Triple E Product Providers and External Technical Panel review/approval process.
• Provide online and telephone ‘help desk support’ to Triple E Product Providers submitting their products to the Triple E product register via the on-line administrative system recording in SEAI’s CRM system. This support will be required to meet key service levels and successful bidder will be required to report service levels on monthly basis.
• Provide general project support to the SEAI Triple E and associated programmes.
• Assist with the continuous development of the Triple E product register, associated programmes and online administrative system engaging with key stakeholders where and when required.
For further information please see Request for Tender at www.etenders.gov.ie
• Support the Triple E online administrative system overseeing the Triple E Product Providers and External Technical Panel review/approval process.
• Provide online and telephone ‘help desk support’ to Triple E Product Providers submitting their products to the Triple E product register via the on-line administrative system recording in SEAI’s CRM system. This support will be required to meet key service levels and successful bidder will be required to report service levels on monthly basis.
• Provide general project support to the SEAI Triple E and associated programmes.
• Assist with the continuous development of the Triple E product register, associated programmes and online administrative system engaging with key stakeholders where and when required.
For further information please see Request for Tender at www.etenders.gov.ie
II.1.5)
[ValueMagnitudeEstimatedTotal]
[ValueExclVat]: 320000.00
EUR
II.1.6)
[LotsInfo]
[DivisionLots]:
[No]
II.2)
[Description]
II.2.2)
[CpvAdditional]
79000000
-
II.2.4)
[DescrProcurement]
The objective of this Request for Tenders is to invite proposals from suitably qualified persons or organisations for the provision of a range of services as set out below to support the Triple E product register, on-line administrative system and associated programmes.
SEAI is seeking one Services Provider who will:
• Support the Triple E online administrative system overseeing the Triple E Product Providers and External Technical Panel review/approval process.
• Provide online and telephone ‘help desk support’ to Triple E Product Providers submitting their products to the Triple E product register via the on-line administrative system recording in SEAI’s CRM system. This support will be required to meet key service levels and successful bidder will be required to report service levels on monthly basis.
• Provide general project support to the SEAI Triple E and associated programmes.
• Assist with the continuous development of the Triple E product register, associated programmes and online administrative system engaging with key stakeholders where and when required.
For further information please see Request for Tender at www.etenders.gov.ie
SEAI is seeking one Services Provider who will:
• Support the Triple E online administrative system overseeing the Triple E Product Providers and External Technical Panel review/approval process.
• Provide online and telephone ‘help desk support’ to Triple E Product Providers submitting their products to the Triple E product register via the on-line administrative system recording in SEAI’s CRM system. This support will be required to meet key service levels and successful bidder will be required to report service levels on monthly basis.
• Provide general project support to the SEAI Triple E and associated programmes.
• Assist with the continuous development of the Triple E product register, associated programmes and online administrative system engaging with key stakeholders where and when required.
For further information please see Request for Tender at www.etenders.gov.ie
II.2.5)
[AwardCriteria]
[AwardCriteriaDescriptive]
II.2.6)
[ValueMagnitudeEstimated]
[ValueExclVat]: 320000.00
EUR
II.2.7)
[DurationContractFrameworkDps]
[DurationMonths]:
24
[RenewalsSubject]:
[Yes]
[RenewalsDescr]:
SEAI reserves the right to extend the Term for a period or periods of up to twelve months with a maximum of two such extension or extensions on the same terms and conditions, subject to the Contracting Authority's obligations at law
II.2.10)
[VariantsInfo]
[VariantsAccepted]:
[No]
II.2.11)
[OptionsInfo]
[Options]:
[No]
II.2.13)
[EuProgrInfo]
[EuProgrRelated]:
[Yes]
[EuProgrRef]:
ERDF
[Section3]: [InfoLegal]
III.1)
[ConditionsParticip]
III.1.1)
[SituationPersonalIncl]
[InfoEvaluatingRequir]:
Please refer to the Request for Tender
III.1.3)
[TechnicalCapacity]
[InfoEvaluatingWethRequir]:
Please refer to the Request for Tender
III.2)
[ConditionsContract]
III.2.2)
[OtherConditions]
Please refer to the Request for Tender
[Section4]: [Procedure]
IV.1)
[Description]
IV.1.1)
[TypeProcedure]
[ProctypeOpen]
IV.1.8)
[GpaInfo]
[GpaCovered]
: [Yes]
IV.2)
[InfoAdmin]
IV.2.2)
[LimitReceiptTendersReqPart]
[Date]:
22/05/2020
[Time]:
12:00
IV.2.4)
[LanguagesAllowed]
[Language_EN]
IV.2.6)
[MinTimeMaintain]
[DurationMonths]
: 4
([FromStatedDate])
IV.2.7)
[OpeningConditions]
[Date]:
22/05/2020
[Time]:
12:00
[Section6]: [InfoComplement]
VI.1)
[RecurrenceInfo]
[RecurrentProcurement]:
[No]
VI.2)
[InfoEworkflow]
[EorderingUsed]
[EinvoicingUsed]
[EpaymentUsed]
VI.4)
[AppealsProcedure]
VI.4.1)
[AppealsBody]
High Court
Inns Quay, Smithfield, Dublin 7
Dublin
IE