ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 06/04/2020

Expire date: 07/05/2020

External Reference: 2020-207737

TED Reference: 2020/S 071-169077

Contract notice

[NoticeContract]

[Directive201424]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Environmental Protection Agency
N/A
Headquarters
Johnstown Castle Estate
PO Box 3000
IE
[Contactpoint]: Pauline Fanning
[AddressPhone]: +353 539160607
[AddressEmail]: p.fanning@epa.ie
[Internets]:
[UrlGeneral]: http://www.epa.ie
[UrlBuyerprofile]: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/334

I.3)

[InfoTendering]

[AddressObtainDocs]:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165325&B=ETENDERS_SIMPLE
[AddressFurtherinfo]
[AsContactsAbove]:  
[AddressSendTendersRequest]
[AddressSendTenders]:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165325&B=ETENDERS_SIMPLE
[AddressSendTendersRequest]
[AddressToAbove]
I.4)

[CaType]

[MaintypePublicbody]
I.5)

[Mainactivity]

[MainactivEnvironment]

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

The EPA is establishing a multi operator framework agreement for the procurement of IT Service Desk resources.
[Fileref]:  168122
II.1.2)

[CpvMain]

72253000  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

The EPA is establishing a multi operator framework agreement for the procurement of IT Service Desk resources (1st & 2nd Line) to facilitate and supplement EPA ICT staff on an as need basis. The framework is being established to support current services to ensure a fully resourced service desk is available to provide outstanding service to EPA customers of ICT enabled services.
II.1.5)

[ValueMagnitudeEstimatedTotal]

[ValueExclVat]: 1500000.00  EUR
II.1.6)

[LotsInfo]

[DivisionLots]: [Yes]
[LotsSubmittedFor]  [LotsAll]
II.2)

[Description]

II.2.1)

[TitleContract]

1st Line Support
[LotNumber]:  1
II.2.2)

[CpvAdditional]

71356300  - 
72000000  - 
72222300  - 
72253100  - 
72253200  - 
72261000  - 
72600000  - 
72610000  - 
72611000  - 
II.2.4)

[DescrProcurement]

The EPA is establishing a multi operator framework agreement for the procurement of
IT Service Desk resources (1st & 2nd Line) to facilitate and supplement EPA ICT staff on an as need basis. The framework is being established to support current services to ensure a fully resourced service desk is available to provide outstanding service to EPA customers of ICT enabled services.
II.2.5)

[AwardCriteria]

[AwardCriteriaDescriptive]
II.2.7)

[DurationContractFrameworkDps]

[DurationMonths]: 48
[RenewalsSubject]: [No]
II.2.10)

[VariantsInfo]

[VariantsAccepted]: [No]
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]
II.2)

[Description]

II.2.1)

[TitleContract]

2nd Line Support
[LotNumber]:  2
II.2.2)

[CpvAdditional]

71356300  - 
72000000  - 
72222300  - 
72253100  - 
72253200  - 
72261000  - 
72600000  - 
72610000  - 
72611000  - 
II.2.4)

[DescrProcurement]

The EPA is establishing a multi operator framework agreement for the procurement of
IT Service Desk resources (1st & 2nd Line) to facilitate and supplement EPA ICT staff on an as need basis. The framework is being established to support current services to ensure a fully resourced service desk is available to provide outstanding service to EPA customers of ICT enabled services.
II.2.5)

[AwardCriteria]

[AwardCriteriaDescriptive]
II.2.7)

[DurationContractFrameworkDps]

[DurationMonths]: 48
[RenewalsSubject]: [No]
II.2.10)

[VariantsInfo]

[VariantsAccepted]: [No]
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]

[Section3]: [InfoLegal]

III.1)

[ConditionsParticip]

III.1.1)

[SituationPersonalIncl]

[InfoEvaluatingRequir]:  As detailed in the tender documentation available to download from www.etenders.gov.ie
III.1.2)

[EconomicFinancialStanding]

[CriteriaSelectionDocs]
III.1.3)

[TechnicalCapacity]

[CriteriaSelectionDocs]
III.2)

[ConditionsContract]

III.2.3)

[StaffResponsible]

[StaffResponsibleIndicate]

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.3)

[FrameworkContractDpsInfo]

[NoticeInvolvesFramework]
[FrameworkSeveral]
[FrameworkParticipEnvis]:  8
IV.1.8)

[GpaInfo]

[GpaCovered] : [Yes]
IV.2)

[InfoAdmin]

IV.2.2)

[LimitReceiptTendersReqPart]

[Date]:  07/05/2020
[Time]:  10:00
IV.2.4)

[LanguagesAllowed]

[Language_EN]
IV.2.7)

[OpeningConditions]

[Date]:  07/05/2020
[Time]:  10:00

[Section6]: [InfoComplement]

VI.1)

[RecurrenceInfo]

[RecurrentProcurement]:  [No]
VI.2)

[InfoEworkflow]

[EinvoicingUsed]
[EpaymentUsed]
VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

High Court
Four Courts
Dublin
7
IE
[AddressPhone]: +353 18886000
[AddressEmail]: highcourtcentraloffice@courts.ie
[Internet]: http://www.courts.ie