Contract award notice

Information

Published

Date of dispatch of this notice: 29/10/2019

External Reference: 2019-243042

TED Reference: 2019/S 211-517640

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Fáilte Ireland-National Tourism Development Authority
N/A
88-95 Amiens Street
Dublin
Dublin 1
IE
Contact person: Glenda Byrne
Telephone: +353 18847888
Internet address(es):
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

360 Feedback Service
Reference number:  HR?2019/13
II.1.2)

Main CPV code

79414000  -  Human resources management consultancy services
II.1.3)

Type of contract

Services
II.1.4)

Short description

Fáilte Ireland currently employs approximately 360 employees located in Dublin, regional offices and Tourist Information Offices (TIO) around the country. Fáilte Ireland Head Office is located in Amiens Street, Dublin 1 with regional teams located in offices located in Cork, Galway, Limerick, Mullingar, Sligo and Waterford.
Fáilte Ireland has eight staff levels within the organisation and operates within a matrix structure across the various business divisions and geographical locations to support its strategic pillars.
Fáilte Ireland is seeking proposals in relation to a focussed 360 feedback and development process.
The purpose of the 360 is to provide feedback on individual performance and to assist in informing development goals. It is envisaged that c.70 employees at middle management level will undertake the 360 feedback initially commencing Q3 2019 with potential roll-out to further employees in 2020.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Lowest offer:  350000.00  EUR / Highest offer:  1500000.00  EUR   taken into consideration  (excluding VAT)
II.2)

Description

II.2.2)

Additional CPV code(s)

79632000  -  Personnel-training services
II.2.3)

Place of performance

Main site or place of performance:  
Ireland
II.2.4)

Description of the procurement

Fáilte Ireland currently employs approximately 360 employees located in Dublin, regional offices and Tourist Information Offices (TIO) around the country. Fáilte Ireland Head Office is located in Amiens Street, Dublin 1 with regional teams located in offices located in Cork, Galway, Limerick, Mullingar, Sligo and Waterford.
Fáilte Ireland has eight staff levels within the organisation and operates within a matrix structure across the various business divisions and geographical locations to support its strategic pillars.
Fáilte Ireland is seeking proposals in relation to a focussed 360 feedback and development process.
The purpose of the 360 is to provide feedback on individual performance and to assist in informing development goals. It is envisaged that c.70 employees at middle management level will undertake the 360 feedback initially commencing Q3 2019 with potential roll-out to further employees in 2020.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Quality of Proposed Methodology  /  Weighting:  30
Quality criterion  -  Name:  Resource Expertise and Skillset Applied  /  Weighting:  30
Cost criterion  -  Name:  Ultimate cost  /  Weighting:  40
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 115-282685

Section V: Award of contract

Contract No: 1

Title: 360 Feedback Service

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

17/10/2019
V.2.2)

Information about tenders

Number of tenders received:  10
Number of tenders received by electronic means:  10
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

t-three Consulting Ltd
864 4509 06
5 Caxton House
Great Cambourne
Broad Street
UK
Telephone: +44 1954710780

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Lowest offer:  350000.00  EUR / Highest offer:  1500000.00  EUR   taken into consideration

Section VI: Complementary information

VI.3)

Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties
2) This is the sole call for competition for this service.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.
4) Establishment of this contract will be subject to the approval of the competent authorities.
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time.
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers are advised to ensure that they return FULLY COMPLETED tenders in order to avoid the risk of elimination from the competition at the evaluation stage.
VI.4)

Procedures for review

VI.4.1)

Review body

High Court
Chief Registrar, The Four Courts
Dublin
IE
Telephone: +353 18886000
Internet address: https://www.courts.ie

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.