ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 09/10/2019

External Reference: 2019-274525

TED Reference: 2019/S 197-479251

Contract award notice

[NoticeContractAward]

[NoticeContractAwardSub]

[Directive201424]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Department of Employment Affairs and Social Protection
N/A
Kilmainham East
Dublin
IE
IE
[Contactpoint]: Dermot Kelly
[AddressPhone]: +353 14164105
[AddressEmail]: dermot.kelly@welfare.ie
[Internets]:
[UrlGeneral]: http://www.welfare.ie
[UrlBuyerprofile]: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349

I.4)

[CaType]

[MaintypeMinistry]
I.5)

[Mainactivity]

[MainactivSocial]

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre
[Fileref]:  155490
II.1.2)

[CpvMain]

32545000  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre
II.1.6)

[LotsInfo]

[DivisionLots]: [No]
II.2)

[Description]

II.2.2)

[CpvAdditional]

32544000  - 
50334110  - 
64210000  - 
64215000  - 
II.2.3)

[PlacePerformance]

[MainsiteplaceWorksDelivery]:  
Dublin
II.2.4)

[DescrProcurement]

The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre
II.2.5)

[AwardCriteria]

[AwardCriteriaBelow]
[AwardCriterionQuality]  -  [AwardCriterionName]:  Availability of Resources  /  [Weighting]:  10
[AwardCriterionQuality]  -  [AwardCriterionName]:  Technical Expertise  /  [Weighting]:  20
[AwardCriterionQuality]  -  [AwardCriterionName]:  Suitability of Overall Proposal  /  [Weighting]:  5
[AwardCriterionQuality]  -  [AwardCriterionName]:  Hours of Availability including Out-of-hours cover  /  [Weighting]:  5
[Price]  -  [Weighting]:  60
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]
II.2.14)

[InfoAdditional]

Tenderers must understand that the Estimated Value is an estimate based on current and future expected usage.

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.8)

[GpaInfo]

[GpaCovered] : [No]
IV.2)

[InfoAdmin]

IV.2.1)

[PubPrevious]

[NumberOj]: 2019/S 155-382723

[Section5]: [AwardOfContract]

[ContractNumber]: 1

[TitleContract]: The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre

[AwardConfirm]: [No]
V.1)

[AwardNoawardInfo]

[AwardNoaward]
[AwardDiscontinued]

[Section6]: [InfoComplement]

VI.3)

[InfoAdditional]

The RFT process is cancelled in accordance with section 2.1.2 of the RFT.
VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

High Court
Four Courts, Inns Quay
Dublin 7
IE
[AddressPhone]: +353 18886000