EirGrid plc

N/A

Block 2 - The Oval, 160 Shelbourne Road

Ballsbridge

Dublin 4

IE

[Contactpoint]: Liam Mac Laughlin

[AddressPhone]: +353 12370125

[AddressEmail]: liam.maclaughlin@eirgrid.com

[UrlGeneral]: http://www.eirgrid.com

[UrlBuyerprofile]: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/219

Customer Relationship Management System (CRM) with Support and Maintenance

[Fileref]:  ENQEIR667

The purpose of the Pre-Qualification Questionnaire (PQQ) is to invite qualification applications from interested parties for the provision of a Customer Relationship Management System (CRM) together with Support and Maintenance. The PQQ attached provides a detailed description of the scope of requirements for the CRM and Support and Maintenance we wish to procure. It also provides information about the selection procedure being used to qualify Candidates.
The Framework Agreement period will be for an initial duration of four years with the option to extend annually for up to an additional four years, subject always to the satisfactory performance of the supplier. EirGrid envisages this project being a solution which will evolve over time and therefore intends awarding a contract with a potential maximum relationship of 20 years including options for renewal at various stages over the life of the arrangement.

[SectionNo]:  IV.2.2

[IcarInstead]:  

[IcarRead]:  

PQQ document cover states that date for receipt of submissions is 15/05/2019 whilst in body of document this is stated as 14/05/2019. In view of the above the deadline for submissions is being changed to 15/05/2019