Supply, installation and configuration of a Customer Relationship Management (CRM) solution that incorporates a centralised Customer Engagement Contact Centre (CECC) facility
[Fileref]:
RFT 139418
II.1.2)
[CpvMain]
72212445
-
II.1.3)
[TypeContract]
[Supplies]
II.1.4)
[DescrShort]
Supply, installation and configuration of a Customer Relationship Management (CRM) solution that incorporates a centralised Customer Engagement Contact Centre (CECC) facility.
[Section6]: [InfoComplement]
VI.6)
[IcarOriginalRef]
[NumberOj]: 2018/S 174-394162
[Section7]: [Changes]
VII.1)
[IcarCorrectAdd]
VII.1.2)
[IcarTextCorrected]
[SectionNo]:
11 1.5
[IcarInstead]:
€700,000
[IcarRead]:
€1.2m
[SectionNo]:
IV 2.2
[IcarInstead]:
[Date]:
12/10/2018
[IcarRead]:
[Date]:
26/10/2018
VII.2)
[IcarOtherInfo]
The Contracting Authority wishes to advise potential Tenderers that an incorrect figure of €700,000 was provided as the estimated expenditure value of the contract Term and possible extensions . The Contracting Authority has revised the estimated expenditure to €1.2 million should the contract term be extended for 3 years.