ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 13/09/2016

External Reference: 2016-940134

TED Reference: 2016/S 180-322950

Contract award notice

[NoticeContractAward]

[NoticeContractAwardSub]

[Directive201424]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Sustainable Energy Authority of Ireland
N/A
Wilton Park House, Wilton Place
Dublin
IE
[Contactpoint]: Nathalie Sheridan
[AddressPhone]: +353 018082130
[AddressEmail]: nathalie.sheridan@seai.ie
[Nutscode]:  IE -  IRELAND
[Internets]:
[UrlGeneral]: http://www.seai.ie
[UrlBuyerprofile]: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1188

I.4)

[CaType]

[MaintypePublicbody]
I.5)

[Mainactivity]

[OtherActivity]:  Sustainable Energy

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

Outsourced Business Process Services to Support SEAI Programmes
II.1.2)

[CpvMain]

72253000  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

The objective of this Request for Tenders was to identify and appoint a suitably
resourced multi-disciplined customer and business process services provider to
efficiently and effectively support the delivery of SEAI programmes.
II.1.6)

[LotsInfo]

[DivisionLots]: [No]
II.1.7)

[ValueTotal]

[ValueExclVat]:  800000.00  EUR
II.2)

[Description]

II.2.3)

[PlacePerformance]

[Nutscode]:  IE -  IRELAND
II.2.4)

[DescrProcurement]

The objective of this Request for Tenders is to identify and appoint a suitably resourced multi-disciplined customer and business process services provider to efficiently and effectively support the delivery of SEAI programmes.
Date of contract award: 01/07/2016 and will terminate on 30/06/2018 with an option to extend the term for periods of up to 12 months with a maximum of two such extensions depending on budget availability and performance.
Name and address of company awarded the contract:
Fexco with company number 083934 whose registered office is at FEXCO Financial Services Centre, Iveragh Road, Killorglin, Co. Kerry
Value of contract: Estimated total value is €2000000 per annum
II.2.5)

[AwardCriteria]

[AwardCriteriaBelow]
[AwardCriterionQuality]  -  [AwardCriterionName]:  Tenderers should demonstrate an understanding of the context of the work and SEAIs requirements for OBP Services  /  [Weighting]:  50
[AwardCriterionQuality]  -  [AwardCriterionName]:  Extent, quality and merit of the capabilities demonstrated, including in regards to Voice of the Customer  /  [Weighting]:  100
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality and merit of the design  /  [Weighting]:  50
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality and merit of the approach  /  [Weighting]:  50
[AwardCriterionQuality]  -  [AwardCriterionName]:  Programme Specific Tasks and Activities Quality and merit of the service provision  /  [Weighting]:  100
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality and merit of the approach, including the experience and qualifications of key staff  /  [Weighting]:  90
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality and merit of the approach  /  [Weighting]:  50
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality and merit of the approach  /  [Weighting]:  25
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality and merit of the approach  /  [Weighting]:  75
[AwardCriterionQuality]  -  [AwardCriterionName]:  Tenderers should outline four (4) challenges/risks associated with Delivery of the OBP Support Services, and clearly articulate the mitigation strategy for each identified risk  /  [Weighting]:  60
[Price]  -  [Weighting]:  350
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [Yes]
[EuProgrRef]: ERDF

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.8)

[GpaInfo]

[GpaCovered]: [Yes]
IV.2)

[InfoAdmin]

IV.2.1)

[PubPrevious]

[NumberOj]: 2016/S 034-055048

[Section5]: [AwardOfContract]

[ContractNumber]: 1

[LotNumber]: 1

[TitleContract]: Outsourced Business Process Services to Support SEAI Programmes

[AwardConfirm]: [Yes]
V.2)

[AwardOfContract]

V.2.1)

[DateAward]

01/07/2016
V.2.2)

[AwardOffersInfo]

[OffersReceived]:  3
[AwardedGroup] :  [No]
V.2.3)

[AwardedToName]

fexco
FEXCO Financial Services Centre, Iveragh Road,
Killorglin, Co. Kerry
IE
[Nutscode]:  IE -  IRELAND

[AwardedSme] : [No]
V.2.4)

[ValueContractInfo] ([ExclVat])

[ValueTotalFinal]:  8000000.00  EUR

[Section6]: [InfoComplement]

VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

SEAI
Dublin
IE

VI.5)

[DateDispatch]

16/09/2016