ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 26/06/2015

Expire date: 24/07/2015

External Reference: 2015-590786

TED Reference: 2015/S 124-227780

Contract notice

[NoticeContract]

[ClassicSector]

[Directive200418]

[Services]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Financial Services Ombudsman Bureau
N/A
3rd Floor
Lincoln House  Lincoln Place, Dublin 2
IE
[Attentionof]: Diarmuid Byrne
[AddressPhone]: +353 16318561
[AddressEmail]: diarmuid.byrne@financialombudsman.ie
[AddressFax]: +353 16620890
[Internets]:
[UrlBuyerprofile]: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/548
[UrlAccess]: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=89620&B=ETENDERS_SIMPLE
[UrlSubmission]: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=89620&B=ETENDERS_SIMPLE
[AddressFurtherinfo]: [AsContactsAbove]
[AddressObtainAdditDocsInclDps]:[AsContactsAbove]
[AddressSendTendersRequest]: [AsContactsAbove]
I.2)

[CaType]

I.3)

[Mainactivity]

  • [MainactivEconomic]
I.4)

[ContractBehalfOtherCa]

[ContractPuchasingBehalfCa]: [No]

[Section2]: [ObjectContract]

II.1)

[Description]

II.1.1)

[TitleContractCa]:

Panel for Identified Individual Service Providers for External Drafting

II.1.2)

[TypeLocationPlace]

[Services]
    [ServiceCatNo]21:  [ServicecatLegal]
    [MainsiteplaceWorksDelivery]:

    Lincoln Place, Dublin 2

    [Nutscode]
    IRELAND
    II.1.3)

    [FrameworkContractDpsInfo]

    [NoticeInvolvesFramework]
    II.1.4)

    [FrameworkInfo]

    [FrameworkSeveral]
    [Number] [FrameworkParticipEnvis]: 15
    [FrameworkDuration]
    [DurationYears]: 4
    [FrameworkJustFour]: 
    [FrameworkEstimatedTotal]
    [FrameworkFreq]:

    As required.

    II.1.5)

    [DescrShortContractPurch]

    The Financial Services Ombudsman is a statutory officer who deals independently

    with complaints from consumers about their individual dealings with all regulated

    financial services providers that have not been resolved by the providers.

    The FSO is therefore the arbiter of unresolved disputes and is impartial.

    It is a free service to the complainant. Broader issues of consumer protection are

    the responsibility of the Central Bank of Ireland as Financial Regulator of Ireland.

    The FSO wishes to establish a panel of service providers to meet its requirements

    for External Drafting Services to assist with the investigation of complaints.

    Successful candidates will be required to formalise consumer complaints and to

    identify information and evidence to be sought by the Financial Services

    Ombudsman for the purpose of investigations. Successful candidates will also be

    required to prepare reasoned opinions as to aspects of the validity and merits of

    complaints.

    It is emphasised that membership of the panel constitutes no guarantee to

    purchase a specific quantity of services from a particular service provider.

    Indeed, the Contracting Authority reserves the right to operate outside of the

    panel at its discretion; particularly should it become apparent that doing so would

    offer access to greater technical expertise. Notwithstanding the foregoing, the

    panel approach has been adopted in order to leverage efficiencies and maximise

    cost savings over the duration of the panel.

    II.1.6)

    [Cpv]

    [CpvMain]
    79100000  
    II.1.7)

    [GpaInfo]

    [GpaCovered]:  [No]
    II.1.8)

    [Lots]

    [DivisionLots]:  [No]
    II.1.9)

    [VariantsInfo]

    [VariantsAccepted]:  [No]
    II.2)

    [QuantityScopeContract]

    II.2.1)

    [TotalQuantityScope]:

    A variety of individual jobs will be assigned as required over the life of the panel.

    II.2.2)

    [OptionsInfo]

    [Options]: [No]
    II.2.3)

    [RenewalsInfo]

    [RenewalsSubject]: [No]
    II.3)

    [DurationTimelimit]

    [DurationMonths]: 048 ([FromAward])

    [Section3]: [InfoLegal]

    III.1)

    [ConditionsContract]

    III.1.1)

    [DepositsRequired]:

    Not applicable

    III.1.2)

    [FinancingConditions]

    To be agreed with the successful parties.

    III.1.3)

    [LegalFormTaken]:

    Not applicable

    III.1.4)

    [OtherConditions]

    [SubjectParticularCond]: [No]
    III.2)

    [ConditionsParticip]

    III.2.1)

    [SituationPersonalIncl]

    [InfoEvaluatingRequir]:

    Please see the questionnaire available to download from www.etenders.gov.ie using Ref: 96550.

    III.2.2)

    [EconomicFinancialCapacity]

    [InfoEvaluatingRequir]:

    Please see the questionnaire available to download from www.etenders.gov.ie using Ref: 96550.

    [MinStandardsRequired]:
    III.2.3)

    [TechnicalCapacity]

    [InfoEvaluatingRequir]:

    Please see the questionnaire available to download from www.etenders.gov.ie using Ref: 96550.

    III.3)

    [ConditionsSpecifiservices]

    III.3.1)

    [ParticularProfessionInfo]

    [ParticularProfessionReserved]: [No]
    III.3.2)

    [StaffResponsible]

    [StaffResponsibleIndicate]: [Yes]

    [Section4]: [Procedure]

    IV.1)

    [TypeProcedure]

    IV.1.1)

    [TypeProcedure]

    [TypeNegotiated]
    [CandidatesSelected]:  [No]
    IV.1.2)

    [LimitOperators]

    [CriteriaChoosingLimited]: 

    The top 15 firms will be admitted to the panel.

    IV.1.3)

    [ReductionDuringDialogue]

    [ReductionRecourse]:  [No]
    IV.2)

    [AwardCriteria]

    IV.2.1)

    [AwardCriteria]

    [AwardCriteriaAdvantTerms] , [AwardCriteriaDescriptive]
    IV.2.2)

    [EauctionInfo]

    [EauctionWillUsed]: [No]
    IV.3)

    [InfoAdmin]

    IV.3.2)

    [PubPrevious]

    [No]
    IV.3.3)

    [ConditionsSpecDocsDescr]

    [DocsPayable]: [No]
    IV.3.4)

    [LimitReceiptTendersReqPart]

    24.07.2015 - 12:00
    IV.3.6)

    [LanguagesAllowed]

    [Language_EN]

    [Section6]: [InfoComplement]

    VI.1)

    [RecurrenceInfo]

    [RecurrentProcurement]: [No]
    VI.2)

    [EuProgrInfo]

    [EuProgrRelated]: [No]
    VI.3)

    [InfoAdditional]:

    This notice is being published on a voluntary basis in the OJEU as the framework agreement is for a service which is a non-priority service (Annex IIB) and therefore not subject to the full rigours of the public procurement directive (2004/18/EC).

    Please note that as a result of this competition the contracting entity will establish a panel in accordance with the rules detailed in the document available from www.etenders.gov.ie.

    VI.4)

    [AppealsProcedure]

    VI.4.1)

    [AppealsBody]

    The High Court
    Inns Quay
    7  Dublin
    IE
    [Internet]:
     

    [MediationBody]

    VI.4.2)

    [AppealsLodging]

    [AppealsDeadline]:
    VI.4.3)

    [AppealsInfo]

    Consult a legal advisor
    [Internet]: