[NoticeContract]

[ClassicSector]

[Directive200418]

[Services]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Waterways Ireland
N/A
2 Sligo Road
Enniskillen Co. Fermanagh
IE
[AddressPhone]: +44 2866323004
[AddressEmail]: BRIAN.CLELAND@waterwaysireland.org
[AddressFax]: +44 2866346257

[Internets]:
[UrlGeneralCa]: http://www.waterwaysireland.org
[UrlBuyerprofile]: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/225
[UrlAccess]: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=88650&B=ETENDERS_SIMPLE
[UrlSubmission]: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=88650&B=ETENDERS_SIMPLE

[AddressFurtherinfo]: [AsContactsAbove]

[AddressObtainAdditDocsInclDps]:[AsContactsAbove]

[AddressSendTendersRequest]: [AsContactsAbove]

I.2)

[CaType]

[MaintypeEu]

I.3)

[Mainactivity]

[MainactivCulture]

I.4)

[ContractBehalfOtherCa]

[ContractPuchasingBehalfCa]: [No]

[Section2]: [ObjectContract]

II.1)

[Description]

II.1.1)

[TitleContractCa]:

The contract is for the provision of an overarching ICT Managed Support service for all Waterways Ireland sites.

II.1.2)

[TypeLocationPlace]

[Services]

[ServiceCatNo]7: [ServicecatComputer]

[MainsiteplaceWorksDelivery]:

Co. Fermanagh

[Nutscode]

IRELAND

II.1.3)

[FrameworkContractDpsInfo]

[NoticeInvolvesPublicContract]

II.1.5)

[DescrShortContractPurch]

The contract will consist of a number of elements:

• Remote monitoring of all Back Office Equipment (including but not

limited to: servers, switches, UPS and virtual environment)

• Support, management and maintenance of all Back Office Equipment /

Software (including but not limited to: Servers, Operating Systems, Middleware,

Switches, UPS, Virtual Environment)

• Support, and maintenance of specialist peripherals (including but not

limited to: A0 printers/scanners, CCTV)

• Support, management and maintenance of the enterprise firewall

environment

• Support, management, maintenance and development of the VoIP

(Lync 2013+)

• Provision of services for the analysis, design and development of

SharePoint (2013+) software based Business Applications and Systems

• The Management and extension of the LAN and Wireless Networks at

all sites

• Continuous Process improvement in line with changing technology by

provision of Specialist Advice & Services as required

• Vendor Software Security, Laptop Encryption and Software Patching

updates in line with best practice (e.g. ISO27001)

• The provision of Technical refresh(s) of Hardware and / or Software

may also be required during the lifetime of the contract.

II.1.6)

[Cpv]

[CpvMain]

72223000

[CpvSupplem]

50300000

50312610

72222000

72228000

72253000

72500000

II.1.7)

[GpaInfo]

[GpaCovered]: [No]

II.1.8)

[Lots]

[DivisionLots]: [Yes]
[LotsSubmittedFor] [LotOneOnly]

II.1.9)

[VariantsInfo]

[VariantsAccepted]: [No]

II.2)

[QuantityScopeContract]

II.2.1)

[TotalQuantityScope]:

The contract is for the provision of an overarching ICT Managed Support service for all Waterways Ireland sites.

The contract will consist of a number of elements:

• Remote monitoring of all Back Office Equipment (including but not limited to: servers, switches, UPS and virtual environment)

• Support, management and maintenance of all Back Office Equipment / Software (including but not limited to: Servers, Operating Systems, Middleware, Switches, UPS, Virtual Environment)

• Support, and maintenance of specialist peripherals (including but not limited to: A0 printers/scanners, CCTV)

• Support, management and maintenance of the enterprise firewall environment

• Support, management, maintenance and development of the VoIP (Lync 2013+)

• Provision of services for the analysis, design and development of SharePoint (2013+) software based Business Applications and Systems

• The Management and extension of the LAN and Wireless Networks at all sites

• Continuous Process improvement in line with changing technology by provision of Specialist Advice & Services as required

• Vendor Software Security, Laptop Encryption and Software Patching updates in line with best practice (e.g. ISO27001)

• The provision of Technical refresh(s) of Hardware and / or Software may also be required during the lifetime of the contract.

[CostExclVat]: 750000 EUR

II.2.2)

[OptionsInfo]

[Options]: [No]

II.2.3)

[RenewalsInfo]

[RenewalsSubject]: [No]

[LotsInfo]

[LotNumber]: 1 [Title]: The contract is for the provision of an overarching ICT Managed Support service for all Waterways Ireland sites.

[DescrShort]: