Date of dispatch of this notice: 31/08/2023
External Reference: 2023-233251
TED Reference: 2023/S 170-534674
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Jigsaw
CHY 17439
Re16 Westland Square, Pearse street
Dublin 2
Co.Dublin
IE
Contact person:
Joe Rossouw
Telephone:
+353 14851280
E-mail:
joe.rossouw@jigsaw.ie
NUTS code:
IE0 -
IRELAND
Main address:
https://jigsaw.ie/
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/149262
I.4)
Type of the contracting authority
Other type:
Registered Charity
I.5)
Main activity
Health
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Design, implementation and support of a Case Management System for Jigsaw
II.1.2)
Main CPV code
72200000
-
Software programming and consultancy services
II.1.3)
Type of contract
Services
II.1.4)
Short description
Jigsaw provides mental health supports for young people aged 12-25 in communities around Ireland. We wish to appoint a provider for the design, implementation and support of a Case Management System to support this work. The successful tenderer shall:
+ Design and Develop the CMS.
+ Propose suitable hosting arrangements for the CMS.
+ Support the transition to the new CMS, including data migration from legacy systems.
+ Provide ongoing support for an initial period of 3 years.
+ Design and Develop the CMS.
+ Propose suitable hosting arrangements for the CMS.
+ Support the transition to the new CMS, including data migration from legacy systems.
+ Provide ongoing support for an initial period of 3 years.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Lowest offer:
1065268.00
EUR
/
Highest offer:
1475590.00
EUR
taken into consideration
(excluding VAT)
II.2)
Description
II.2.2)
Additional CPV code(s)
48000000
-
Software package and information systems
72210000
-
Programming services of packaged software products
72250000
-
System and support services
72416000
-
Application service providers
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
II.2.4)
Description of the procurement
Jigsaw provides mental health supports for young people aged 12-25 in communities around Ireland. We wish to appoint a provider for the design, implementation and support of a Case Management System to support this work. The successful tenderer shall:
+ Design and Develop the CMS.
+ Propose suitable hosting arrangements for the CMS.
+ Support the transition to the new CMS, including data migration from legacy systems.
+ Provide ongoing support for an initial period of 3 years.
+ Design and Develop the CMS.
+ Propose suitable hosting arrangements for the CMS.
+ Support the transition to the new CMS, including data migration from legacy systems.
+ Provide ongoing support for an initial period of 3 years.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
System Specification
/
Weighting:
400
Quality criterion
-
Name:
Implementation
/
Weighting:
150
Quality criterion
-
Name:
Post-Implementation Support and Maintenance
/
Weighting:
150
Price
-
Weighting:
300
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: no
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2022/S 103-289409
Section V: Award of contract
Contract No: 1
Title: Jigsaw to appoint a provider for the design, implementation and support of a Case Management System
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
17/07/2023
V.2.2)
Information about tenders
Number of tenders received:
8
Number of tenders received by electronic means:
8
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Mayden House Ltd
GB 753 3560 32
1 Widcombe Crescent
Bath
BA2 6AH
UK
Telephone:
+44 1249701100
E-mail:
tenders@mayden.co.uk
NUTS code:
UK -
UNITED KINGDOM
Internet address:
http://www.mayden.co.uk
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
1200000.00
EUR
Lowest offer:
1065268.00
EUR
/
Highest offer:
1475590.00
EUR
taken into consideration
Section VI: Complementary information
VI.4)
Procedures for review
VI.4.1)
Review body
High Court of Ireland
Dublin
IE