ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 19/12/2022

External Reference: 2022-291455

TED Reference: 2022/S 248-723142

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Health and Safety Authority
N/A
The Metropolitan Building
Dublin 1
James Joyce Street
IE
Contact person: Greenville Procurement Partners
Telephone: +353 14020114
E-mail: info@greenville.ie
NUTS code:  IE061 -  Dublin
Internet address(es):
Main address: www.hsa.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1225

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Single Party Framework Agreement for the provision of ICT Managed Services for Health and Safety Authority
II.1.2)

Main CPV code

72500000  -  Computer-related services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Health and Safety Authority ‘HSA’ sought to engage a Managed Service Provider for the delivery of a suite of SLA-governed IT services under a single party framework agreement across a suite of technology areas and functions.
The Contracting Authority were looking for a partner for the future to provide advice and recommendations for future solutions, as well as support them in the procurement of such solutions, if required.
In addition, the Managed Service Provider will be responsible for providing a level of business expertise that will translate IT planning and operational events into business outcomes and impacts.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  4777866.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

72250000  -  System and support services
72253000  -  Helpdesk and support services
72253200  -  Systems support services
72261000  -  Software support services
72315000  -  Data network management and support services
72510000  -  Computer-related management services
72600000  -  Computer support and consultancy services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Dublin
II.2.4)

Description of the procurement

The Health and Safety Authority ‘HSA’ sought to engage a Managed Service Provider for the delivery of a suite of SLA-governed IT services under a single party framework agreement across a suite of technology areas and functions.
The Contracting Authority were looking for a partner for the future to provide advice and recommendations for future solutions, as well as support them in the procurement of such solutions, if required.
The Contracting Authority is focussed on ensuring the stability and performance of its core and legacy IT Infrastructure and Application landscape. A Managed Service Provider must help the HSA to identify new opportunities and technology innovations and provide a more cohesive and integrated ICT service, thus freeing up their IT resources which would enable them to focus on supporting the business and their objectives
In addition, the Managed Service Provider will be responsible for providing a level of business expertise that will translate IT planning and operational events into business outcomes and impacts.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Service Desk  /  Weighting:  20%
Quality criterion  -  Name:  Business and Technical Requirements  /  Weighting:  30%
Quality criterion  -  Name:  Service Transition  /  Weighting:  10%
Quality criterion  -  Name:  Managed Service & Contract Management  /  Weighting:  10%
Price  -  Weighting:  30%
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Competitive procedure with negotiation
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2021/S 161-424082

Section V: Award of contract

Contract No: 1

Title: Single Party Framework Agreement for the provision of ICT Managed Services for Health and Safety Authority

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

16/11/2022
V.2.2)

Information about tenders

Number of tenders received:  3
Number of tenders received by electronic means:  3
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Arkphire Ireland part of Presidio
4102483C
Unit 1A, Sandyford Business Centre
Dublin
Sandyford
IE
Telephone: +353 18047804
E-mail: mark.oreilly@arkphire.com
NUTS code:  IE -  IRELAND

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot:  4777866.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
The Four Courts
Dublin
7
IE
E-mail: highcourtcentraloffice@courts.ie