Date of dispatch of this notice: 08/12/2022
External Reference: 2022-261678
TED Reference: 2022/S 240-693632
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
National Transport Authority
0000
Dun Sceine, Iveagh Court Harcourt Lane
Dublin
D02WT20
IE
Contact person:
Ted O'Brien
Telephone:
+353 18798300
E-mail:
procurement@nationaltransport.ie
Fax:
+353 18798333
NUTS code:
IE05 -
Southern
Main address:
https://www.nationaltransport.ie/
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149
I.4)
Type of the contracting authority
National or federal agency/office
I.5)
Main activity
Other activity:
Transport
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Provision of Support and Maintenance for the Rural Transport Programme Integrated Transport Management System (ITMS)
II.1.2)
Main CPV code
72000000
-
IT services: consulting, software development, Internet and support
II.1.3)
Type of contract
Services
II.1.4)
Short description
provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of support services, some of which will be ongoing and others which will be required as needs arise. The Contract will involve providing operational support and development services for ITMS and any supplementary or replacement business system that the Authority may implement in the future.
The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer will be fully and wholly responsible for the maintenance and support of the ITMS, including but not limited to the daily operation of all systems, including their interfaces and any third parties as required.
The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer will be fully and wholly responsible for the maintenance and support of the ITMS, including but not limited to the daily operation of all systems, including their interfaces and any third parties as required.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
6790000.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
50324100
-
System maintenance services
71356300
-
Technical support services
72250000
-
System and support services
72253200
-
Systems support services
72261000
-
Software support services
72267100
-
Maintenance of information technology software
II.2.3)
Place of performance
NUTS code:
IE05 -
Southern
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of support services, some of which will be ongoing and others which will be required as needs arise. The Contract will involve providing operational support and development services for ITMS and any supplementary or replacement business system that the Authority may implement in the future.
The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer will be fully and wholly responsible for the maintenance and support of the ITMS, including but not limited to the daily operation of all systems, including their interfaces and any third parties as required.
The successful Tenderer shall:
- Operate and maintain the ITMS system including back office systems, mobile applications, web interfaces and Unmet Needs System;
- Deliver support to Transport Coordination Units and the Authority’s staff in the delivery of services;
- Provide training to the Authority and Transport Coordination Units as required;
- Maintain systems on supported software versions and apply regular patching and updates to systems;
- Provide roadmap and propose upgrades to system and infrastructure as required for successful operation and expansion of the ITMS system;
- Support the Authority in the onboarding of new services, drivers, admins and routes into the ITMS system;
- Provide regular reports to the Authority on system performance, usage, incidents, changes and operational statistics;
- Document and maintain system architecture schema, runbooks, technical and training documentation;
- Maintain regulatory compliance of the ITMS system to security and data, technical and training protection standards. Assist with systems audits and support implementation of recommendations from regular system audits.
The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer will be fully and wholly responsible for the maintenance and support of the ITMS, including but not limited to the daily operation of all systems, including their interfaces and any third parties as required.
The successful Tenderer shall:
- Operate and maintain the ITMS system including back office systems, mobile applications, web interfaces and Unmet Needs System;
- Deliver support to Transport Coordination Units and the Authority’s staff in the delivery of services;
- Provide training to the Authority and Transport Coordination Units as required;
- Maintain systems on supported software versions and apply regular patching and updates to systems;
- Provide roadmap and propose upgrades to system and infrastructure as required for successful operation and expansion of the ITMS system;
- Support the Authority in the onboarding of new services, drivers, admins and routes into the ITMS system;
- Provide regular reports to the Authority on system performance, usage, incidents, changes and operational statistics;
- Document and maintain system architecture schema, runbooks, technical and training documentation;
- Maintain regulatory compliance of the ITMS system to security and data, technical and training protection standards. Assist with systems audits and support implementation of recommendations from regular system audits.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality and Approach
/
Weighting:
45
Quality criterion
-
Name:
Proposed Team
/
Weighting:
15
Price
-
Weighting:
40
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2022/S 133-379955
Section V: Award of contract
Contract No: 1
Title: Provision of Support and Maintenance for the Rural Transport Programme Integrated Transport Management System (ITMS)
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
09/11/2022
V.2.2)
Information about tenders
Number of tenders received:
2
Number of tenders received from SMEs:
1
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
0
Number of tenders received by electronic means:
2
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Open Sky Data Systems
380089
Unit8, Osprey Business Centre
Naas
Devoy Quarter, Kilda
IE
Telephone:
+353 045855675
E-mail:
mcronin@openskydata.com
NUTS code:
IE062 -
Mid-East
Internet address:
http://www.openskydata.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
6497500.00
EUR
Total value of the contract/lot:
6790000.00
EUR
Section VI: Complementary information
VI.4)
Procedures for review
VI.4.1)
Review body
High Court of Ireland
Four Courts, Ground Floor (East Wing), Inns Quay
Dublin
D7
IE
Telephone:
+353 18886000
E-mail:
highcourtcentraloffice@courts.ie
Fax:
+353 18886125
Internet address:
https://www.courts.ie
VI.4.3)
Review procedure
Precise information on deadline(s) for review procedures:
As set out in S.I. No. 130/2010 European Communities (Public Authorities' Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).