Date of dispatch of this notice: 22/11/2022
External Reference: 2022-255738
TED Reference: 2022/S 228-654905
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Dublin City Council
N/A
Civic Offices, Wood Quay
Dublin 8
Dublin
IE
E-mail:
webmaster@dublincity.ie
NUTS code:
IE061 -
Dublin
Main address:
www.dublincity.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/267
I.4)
Type of the contracting authority
Regional or local authority
I.5)
Main activity
General public services
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Single-Party Framework Agreement for the Provision of UX/UI Digital Design Services to Dublin City Council
Reference number:
Etenders RFT I.D. 215834
II.1.2)
Main CPV code
72413000
-
World wide web (www) site design services
II.1.3)
Type of contract
Services
II.1.4)
Short description
Dublin City Council is seeking to engage a digital/web UX/UI designer to provide ongoing support to it with an initial contract for the support for the dublincity.ie. website.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
1500000.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
72000000
-
IT services: consulting, software development, Internet and support
79933000
-
Design support services
79930000
-
Specialty design services
II.2.3)
Place of performance
NUTS code:
IE061 -
Dublin
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
The Contracting Authority is proposing to establish a single party framework with a digital/web UX/UI service provider for UX/UI consultancy services.
An initial contract will be awarded on foot of this procurement for the provision of ongoing support for the dublincity.ie website.
The successful tenderer will be required to work with the Contracting Authority and its partners to ensure dublincity.ie adheres to the principles of user-centred design at all times.
This entails, but is not limited to the following:
Ensuring design and functionality standards are consistently met and applied across dublincity.ie
Continual content and functionality reviews of dublincity.ie to ensure optimal user experience across the website.
Day-to-Day maintenance of any design/content issues that may arise.
Regular meetings with the Contracting Authority to discuss prevalent issues about dublincity.ie
The design of any new functionality/content that maybe required for dublincity.ie
Other services which may be drawndown from the framework include, but not limited to the following,
develop additional websites, microsites or applications for projects, events or new services.
user research on new and existing digital resources
input into usability testing new and existing digital services
ethnographic research such a customer focus groups
working with the Contracting Authority and other stakeholders on customer experience
Further details are available in the attached RFT document.
Please consult the tender documentation, which contains full instructions regarding the submission of tender and is available to download from www.etenders.gov.ie using RFT ID: 215834.
For further information, please refer to attached documentation. Please note that this project is subject to funding.
An initial contract will be awarded on foot of this procurement for the provision of ongoing support for the dublincity.ie website.
The successful tenderer will be required to work with the Contracting Authority and its partners to ensure dublincity.ie adheres to the principles of user-centred design at all times.
This entails, but is not limited to the following:
Ensuring design and functionality standards are consistently met and applied across dublincity.ie
Continual content and functionality reviews of dublincity.ie to ensure optimal user experience across the website.
Day-to-Day maintenance of any design/content issues that may arise.
Regular meetings with the Contracting Authority to discuss prevalent issues about dublincity.ie
The design of any new functionality/content that maybe required for dublincity.ie
Other services which may be drawndown from the framework include, but not limited to the following,
develop additional websites, microsites or applications for projects, events or new services.
user research on new and existing digital resources
input into usability testing new and existing digital services
ethnographic research such a customer focus groups
working with the Contracting Authority and other stakeholders on customer experience
Further details are available in the attached RFT document.
Please consult the tender documentation, which contains full instructions regarding the submission of tender and is available to download from www.etenders.gov.ie using RFT ID: 215834.
For further information, please refer to attached documentation. Please note that this project is subject to funding.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality and Balance of the Proposed Team
/
Weighting:
40
Quality criterion
-
Name:
Proposed methodology for the delivery of the Initial Contract
/
Weighting:
30
Quality criterion
-
Name:
Contract Management
/
Weighting:
10
Cost criterion
-
Name:
Cost
/
Weighting:
20
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
See tender documentation on www.etenders.gov.ie RFT ID: 215834
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.3)
Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2022/S 123-350199
Section V: Award of contract
Contract No: 1
Title: Single-Party Framework Agreement for the Provision of UX/UI Digital Design Services to Dublin City Council
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
18/11/2022
V.2.2)
Information about tenders
Number of tenders received:
8
Number of tenders received by electronic means:
8
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Big Motive
848824483
2nd Floor, The Flatiron, 64-66 Upper Church Lane
Belfast
BT1 4QL
UK
Telephone:
+44 2890241033
E-mail:
ss@bigmotive.com
NUTS code:
UKN06 -
Belfast
Internet address:
http://www.bigmotive.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
1500000.00
EUR
Section VI: Complementary information
VI.3)
Additional information
1. The Contracting Authority anticipates that the value of the Framework Agreement will be within the range of €900,000 to €1,500,000 (excluding VAT)
2. Suppliers must register their interest on the Irish Government procurement opportunities portal www.etenders.gov.ie in order to be included on the mailing list for clarifications.
3. Please note that all information relating to attachments, including clarifications & changes, will be published on www.etenders.gov.ie only. Registration is free of charge. DCC will not accept responsibility for information relayed (or not relayed) via third parties.
4. Emailed/faxed/late tenders will not be accepted.
5. Suppliers should note the following when making their submission:
• To enable submission of multiple documents concurrently, download & install the ‘Upload Manager ActiveX’ facility to your eTenders user profile.
• When using the ‘Upload Manager’ facility do not use the ‘Schedule’ option.
• Instead, use only the ‘Upload’ option, which will enable monitoring of the upload.
• Suppliers who do not use the Upload Manager can upload individual files, however please ensure to allow sufficient time for upload.
• There is a maximum upload limit of 2GB per file. Documents larger than this should be divided into smaller files prior to upload.
• In order to submit a document to the electronic postbox, please note that you must click “Submit Response”. After submitting a response, the response may be modified and re-submitted as many times as may be necessary until the RFT deadline has expired. Suppliers should be aware that the “Submit Response” button will be disabled automatically upon expiration of the response deadline.
• Suppliers must ensure that they give themselves sufficient time to upload & submit all required documentation before the submission deadline. Suppliers should take into account the fact that upload speeds vary.
• If you experience difficulty when uploading documents please contact eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or Telephone: 353 (0) 21 243 92 77 (09:00am – 17:30pm GMT)
6. All queries must be submitted through the messaging facility on www.etenders.gov.ie. RFT ID: 215834 and must be in question format. Responses will be circulated to those that have registered an interest in this notice on www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 17:00 hours, Wednesday, 13th July 2022 to enable issue of responses to all interested parties.
7. Refer to document 'Additional Information’ available to download from www.etenders.gov.ie using RFT ID 215834 for further information.
See tender documentation on www.etenders.gov.ie RFT ID: 215834
2. Suppliers must register their interest on the Irish Government procurement opportunities portal www.etenders.gov.ie in order to be included on the mailing list for clarifications.
3. Please note that all information relating to attachments, including clarifications & changes, will be published on www.etenders.gov.ie only. Registration is free of charge. DCC will not accept responsibility for information relayed (or not relayed) via third parties.
4. Emailed/faxed/late tenders will not be accepted.
5. Suppliers should note the following when making their submission:
• To enable submission of multiple documents concurrently, download & install the ‘Upload Manager ActiveX’ facility to your eTenders user profile.
• When using the ‘Upload Manager’ facility do not use the ‘Schedule’ option.
• Instead, use only the ‘Upload’ option, which will enable monitoring of the upload.
• Suppliers who do not use the Upload Manager can upload individual files, however please ensure to allow sufficient time for upload.
• There is a maximum upload limit of 2GB per file. Documents larger than this should be divided into smaller files prior to upload.
• In order to submit a document to the electronic postbox, please note that you must click “Submit Response”. After submitting a response, the response may be modified and re-submitted as many times as may be necessary until the RFT deadline has expired. Suppliers should be aware that the “Submit Response” button will be disabled automatically upon expiration of the response deadline.
• Suppliers must ensure that they give themselves sufficient time to upload & submit all required documentation before the submission deadline. Suppliers should take into account the fact that upload speeds vary.
• If you experience difficulty when uploading documents please contact eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or Telephone: 353 (0) 21 243 92 77 (09:00am – 17:30pm GMT)
6. All queries must be submitted through the messaging facility on www.etenders.gov.ie. RFT ID: 215834 and must be in question format. Responses will be circulated to those that have registered an interest in this notice on www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 17:00 hours, Wednesday, 13th July 2022 to enable issue of responses to all interested parties.
7. Refer to document 'Additional Information’ available to download from www.etenders.gov.ie using RFT ID 215834 for further information.
See tender documentation on www.etenders.gov.ie RFT ID: 215834
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court
Chief Registrar, High Court, Inns Quay
Dublin
Dublin 7
IE
Telephone:
+353 18886000
E-mail:
HighCourtCentralOffice@courts.ie
VI.4.2)
Body responsible for mediation procedures
Consult Legal Advisor
Consult Legal Advisor
IE
VI.4.3)
Review procedure
Precise information on deadline(s) for review procedures:
As set out in section 7 of the European Communities (Public Authorites’ Contracts) (Review Procedures) Regulations SI 130/2010, as amended.
VI.4.4)
Service from which information about the review procedure may be obtained
Consult Legal Advisor
Consult Legal Advisor
IE