ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 21/07/2022

External Reference: 2022-265055

TED Reference: 2022/S 142-407155

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Tourism Ireland CLG
N/A
4th Floor - Bishop's Square, Redmond's Hill
Dublin
D02 TD99
IE
Contact person: Procurement Team
E-mail: hhughes@tourismireland.com
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.ireland.com
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Other activity:  Tourism - Destination Marketing

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

ICT Support & Infrastructure Services
Reference number:  ICTSUP2022
II.1.2)

Main CPV code

72611000  -  Technical computer support services
II.1.3)

Type of contract

Services
II.1.4)

Short description

THIS TENDER COMPETITION IS COMPLETED AND IS CLOSED TO APPLICATIONS. A CONTRACT HAS BEEN AWARDED TO THE HIGHEST SCORING BIDDER. Tourism Ireland is seeking a service provider for 3 years, commencing in July 2022, with the option to extend for a further 2 years, to assist the ICT department in providing onsite IT support to its Dublin office and support across all Tourism Ireland offices and infrastructure and remote workers, in addition to technical Project Manager duties.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  820000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

72253000  -  Helpdesk and support services
72600000  -  Computer support and consultancy services
72610000  -  Computer support services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Based in the Dublin office to service Tourism Ireland global network of offices
II.2.4)

Description of the procurement

Tourism Ireland is seeking a service provider for 3 years, commencing in July 2022, with the option to extend for a further 2 years, to assist the ICT department in providing onsite IT support to its Dublin office and support across all Tourism Ireland offices and infrastructure and remote workers, in addition to technical Project Manager duties.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  TECHNICAL COMPETENCE, TECHNICAL FIT, AND MANAGEMENT  /  Weighting:  30%
Quality criterion  -  Name:  SUPPLIER & CONTRACT MANAGEMENT & PROCUREMENT ASSISTANCE/ADVISORY  /  Weighting:  10%
Quality criterion  -  Name:  PROJECT & IMPLEMENTATIONS  /  Weighting:  10%
Cost criterion  -  Name:  ULTIMATE COST  /  Weighting:  50%
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Restricted procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2022/S 045-116039

Section V: Award of contract

Contract No: 1

Title: ICT Support & Infrastructure Services

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

04/07/2022
V.2.2)

Information about tenders

Number of tenders received:  2
Number of tenders received from SMEs:  2
Number of tenders received from tenderers from other EU Member States:  2
Number of tenders received by electronic means:  2
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Radius Solutions
IE6420917C
2a Carndonagh Drive
Dublin 13
Donaghmede
IE
NUTS code:  IE -  IRELAND

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  820000.00  EUR
Total value of the contract/lot:  820000.00  EUR

Section VI: Complementary information

VI.3)

Additional information

THIS TENDER COMPETITION IS CLOSED AND A CONTRACT HAS BEEN AWARDED TO THE HIGHEST SCORING BIDDER
Please note that the estimated value detailed in this notice relates to the cost estimated over a 5-year term.
Annual renewal will be subject to satisfactory contractor performance.
VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
The Four Courts
Dublin
IE