Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

HEAnet CLG

N/A

1st Floor,5 George's Dock, IFSC

Dublin 1

Dublin

Contact person: HEAnet Tenders Team

Telephone: +353 16609040

E-mail: tenders@heanet.ie

NUTS code: IE0 - IRELAND

Internet address(es):

Main address: http://www.heanet.ie

Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1118

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:

http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=213122&B=ETENDERS_SIMPLE

Additional information can be obtained from

the abovementioned address:

Tenders or requests to participate must be submitted

electronically via: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=213122&B=ETENDERS_SIMPLE

Tenders or requests to participate must be submitted

to the abovementioned address

I.4)

Type of the contracting authority

Body governed by public law

I.5)

Main activity

Education

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Telephony Products and Associated Services

Reference number: HEAnet Telephony 2022

II.1.2)

Main CPV code

72000000 - IT services: consulting, software development, Internet and support

II.1.3)

Type of contract

Services

II.1.4)

Short description

The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multiple lot framework.

II.1.5)

Estimated total value

Value excluding VAT: 20000000.00 EUR

II.1.6)

Information about lots

This contract is divided into lots: yes

Tenders may be submitted for all lots

II.2)

Description

II.2.1)

Title

Platforms based on Avaya and Unify solutions or equivalent and support for legacy Nortel phones

Lot No: 1

II.2.2)

Additional CPV code(s)

72500000 - Computer-related services

72700000 - Computer network services

II.2.3)

Place of performance

NUTS code: IE0 - IRELAND

NUTS code: IE - IRELAND

II.2.4)

Description of the procurement

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2)

Description

II.2.1)

Title

Platforms based on Avaya, Mitel and Genesys solutions or equivalent

Lot No: 2

II.2.2)

Additional CPV code(s)

72500000 - Computer-related services

72700000 - Computer network services

II.2.3)

Place of performance

NUTS code: IE0 - IRELAND

NUTS code: IE - IRELAND

II.2.4)

Description of the procurement

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2)

Description

II.2.1)

Title

Platforms based on Avaya and eir Collaborate solutions or equivalent

Lot No: 3

II.2.2)

Additional CPV code(s)

72500000 - Computer-related services

72700000 - Computer network services

II.2.3)

Place of performance

NUTS code: IE0 - IRELAND

NUTS code: IE - IRELAND

II.2.4)

Description of the procurement

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2)

Description

II.2.1)

Title

Platforms based on AudioCodes solution or equivalent with capability for private cloud connect services

Lot No: 4

II.2.2)

Additional CPV code(s)

72500000 - Computer-related services

72700000 - Computer network services

II.2.3)

Place of performance

NUTS code: IE0 - IRELAND

NUTS code: IE - IRELAND

II.2.4)

Description of the procurement

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2)

Description

II.2.1)

Title

Platforms based on Unify and 3CX solutions or equivalent and support for legacy Unify Openscape and cloud phone systems

Lot No: 5

II.2.2)

Additional CPV code(s)

72500000 - Computer-related services

72700000 - Computer network services

II.2.3)

Place of performance

NUTS code: IE0 - IRELAND

NUTS code: IE - IRELAND

II.2.4)

Description of the procurement

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2)

Description

II.2.1)

Title

Platforms based on Avaya and Nortel solutions or equivalent and support for legacy Polycom, Yealink and Grandstream

Lot No: 6

II.2.2)

Additional CPV code(s)

72500000 - Computer-related services

72700000 - Computer network services

II.2.3)

Place of performance

NUTS code: IE0 - IRELAND

NUTS code: IE - IRELAND

II.2.4)

Description of the procurement

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2)

Description

II.2.1)

Title

Platforms based on NEC and Mitel solutions or equivalent

Lot No: 7

II.2.2)

Additional CPV code(s)

72500000 - Computer-related services

72700000 - Computer network services

II.2.3)

Place of performance

NUTS code: IE0 - IRELAND

NUTS code: IE - IRELAND

II.2.4)

Description of the procurement

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2)

Description

II.2.1)

Title

Platforms based on Cisco solution or equivalent

Lot No: 8

II.2.2)

Additional CPV code(s)

72500000 - Computer-related services

72700000 - Computer network services

II.2.3)

Place of performance

NUTS code: IE0 - IRELAND

NUTS code: IE - IRELAND

II.2.4)

Description of the procurement

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2)

Description

II.2.1)

Title

Platforms based on Unify Openscape and Unify Office solutions or equivalent with legacy support for Unify phones

Lot No: 9

II.2.2)

Additional CPV code(s)

72500000 - Computer-related services

72700000 - Computer network services

II.2.3)

Place of performance

NUTS code: IE0 - IRELAND

NUTS code: IE - IRELAND

II.2.4)

Description of the procurement

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2)

Description

II.2.1)

Title

Platforms based on AudioCodes solution or equivalent and support for legacy Mitel phones

Lot No: 10

II.2.2)

Additional CPV code(s)

72500000 - Computer-related services

72700000 - Computer network services

II.2.3)

Place of performance

NUTS code: IE0 - IRELAND

NUTS code: IE - IRELAND

II.2.4)

Description of the procurement

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2)

Description

II.2.1)

Title

Platforms based on AudioCodes solution or equivalent and support for legacy Poly, Avocor, Yealink

Lot No: 11

II.2.2)

Additional CPV code(s)

72500000 - Computer-related services

72700000 - Computer network services

II.2.3)

Place of performance

NUTS code: IE0 - IRELAND

NUTS code: IE - IRELAND

II.2.4)

Description of the procurement

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2)

Description

II.2.1)

Title

Other platforms for telephony solutions and associated services and support for legacy phones

Lot No: 12

II.2.2)

Additional CPV code(s)

72500000 - Computer-related services

72700000 - Computer network services

II.2.3)

Place of performance

NUTS code: IE0 - IRELAND

NUTS code: IE - IRELAND

II.2.4)

Description of the procurement

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure

IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes

IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date: 09/06/2022

Local time: 14:00

IV.2.4)

Languages in which tenders or requests to participate may be submitted

English

IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 09/06/2023

IV.2.7)

Conditions for opening of tenders

Date: 09/06/2022

Local time: 14:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement: no

VI.4)

Procedures for review

VI.4.1)

Review body

High Court

Dublin 8