Date of dispatch of this notice: 23/07/2021
Expire date: 17/09/2021
External Reference: 2021-270819
TED Reference: 2021/S 144-383088
Contract notice
Information
Published
Contract notice
Contract notice
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Department of Social Protection
N/A
College Road
Sligo
IE
IE
Contact person:
Alex Byrne
Telephone:
+353 719148367
E-mail:
alex.byrne@welfare.ie
NUTS code:
IE -
IRELAND
Main address:
https://www.gov.ie/en/organisation/department-of-employment-affairs-and-social-protection/
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349
I.3)
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=194211&B=ETENDERS_SIMPLEAdditional information can be obtained from
the abovementioned address:
Tenders or requests to participate must be submitted
electronically via:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=194211&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)
Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)
Main activity
Social protection
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Supply of Remote (document-centric) Identity Proofing Service
II.1.2)
Main CPV code
72200000
-
Software programming and consultancy services
II.1.3)
Type of contract
Services
II.1.4)
Short description
In summary, the Services comprise: provision of an online document-centric identity proofing service to meet the Department’s SAFE standard as described in Appendix 1. The service to be procured will augment the Department’s current face-to-face identity proofing processes carried out by an officer in Intreo and SAFE Centres nationwide.
The online identity proofing service must provide a high level of assurance that the individual is who they say they are by:
• Capturing basic unverified identity attributes (name, date of birth, place of birth, sex, surnames, nationality)
• Capture and verify the customers identity documents such as, for example, identity cards, birth certificates, passports and driver’s licenses.
• Facilitating proof of liveness
• Capturing ICAO photograph of the customer
All documents and images must be transferred to the Department’s on-premise systems immediately, with no personal identifiable information (PII) data held by the service.
The online identity proofing service must provide a high level of assurance that the individual is who they say they are by:
• Capturing basic unverified identity attributes (name, date of birth, place of birth, sex, surnames, nationality)
• Capture and verify the customers identity documents such as, for example, identity cards, birth certificates, passports and driver’s licenses.
• Facilitating proof of liveness
• Capturing ICAO photograph of the customer
All documents and images must be transferred to the Department’s on-premise systems immediately, with no personal identifiable information (PII) data held by the service.
II.1.5)
Estimated total value
Value excluding VAT: 1000000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2)
Description
II.2.2)
Additional CPV code(s)
48000000
-
Software package and information systems
48100000
-
Industry specific software package
48517000
-
IT software package
48900000
-
Miscellaneous software package and computer systems
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
In summary, the Services comprise: provision of an online document-centric identity proofing service to meet the Department’s SAFE standard as described in Appendix 1. The service to be procured will augment the Department’s current face-to-face identity proofing processes carried out by an officer in Intreo and SAFE Centres nationwide.
The online identity proofing service must provide a high level of assurance that the individual is who they say they are by:
• Capturing basic unverified identity attributes (name, date of birth, place of birth, sex, surnames, nationality)
• Capture and verify the customers identity documents such as, for example, identity cards, birth certificates, passports and driver’s licenses.
• Facilitating proof of liveness
• Capturing ICAO photograph of the customer
All documents and images must be transferred to the Department’s on-premise systems immediately, with no personal identifiable information (PII) data held by the service.
The Department uses facial image matching software to strengthen the SAFE registration process by detecting and deterring duplicate SAFE registration attempts. For control purposes, and to assist in identity fraud detection, a facial match against the photograph captured will be carried out separately by the Department’s facial image matching solution comparing it to all images already stored on the Department’s database.
The online identity proofing service must provide a high level of assurance that the individual is who they say they are by:
• Capturing basic unverified identity attributes (name, date of birth, place of birth, sex, surnames, nationality)
• Capture and verify the customers identity documents such as, for example, identity cards, birth certificates, passports and driver’s licenses.
• Facilitating proof of liveness
• Capturing ICAO photograph of the customer
All documents and images must be transferred to the Department’s on-premise systems immediately, with no personal identifiable information (PII) data held by the service.
The Department uses facial image matching software to strengthen the SAFE registration process by detecting and deterring duplicate SAFE registration attempts. For control purposes, and to assist in identity fraud detection, a facial match against the photograph captured will be carried out separately by the Department’s facial image matching solution comparing it to all images already stored on the Department’s database.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 1000000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
The Contracting Authority reserves the right to extend the Term for a period or periods of up to one (1) year with a maximum of two (2) such extension or extensions on the same terms and conditions, subject to the Contracting Authority’s obligations at law.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section III: Legal, economic, financial and technical information
III.1)
Conditions for participation
III.1.2)
Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)
Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)
Conditions related to the contract
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: no
IV.2)
Administrative information
IV.2.2)
Time limit for receipt of tenders or requests to participate
Date:
27/08/2021
Local time:
12:00
IV.2.4)
Languages in which tenders or requests to participate may be submitted
English
IV.2.6)
Minimum time frame during which the tenderer must maintain the tender
Duration in months
: 6
(from the date stated for receipt of tender)
IV.2.7)
Conditions for opening of tenders
Date:
27/08/2021
Local time:
12:00
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.4)
Procedures for review
VI.4.1)
Review body
High Court
Four Courts, Inns Quay
Dublin
IE