II.1)
Scope of the procurement
Provision of an ICT Managed Service
72000000
-
IT services: consulting, software development, Internet and support
Services
II.1.4)
Short description
The Grangegorman Development Agency (GDA / the Agency) is seeking a turn-key solution for the provision of a managed IT support service. The Service will manage data on servers either in-house or in the cloud, to enable document sharing, printing, storage, backup and recovery, and a secure ICT infrastructure for the Agency’s Data. The Agency operates in Microsoft 365 and is seeking a service provider for IT infrastructure, support, consultancy and training for hardware and software.
II.1.5)
Estimated total value
Value excluding VAT: 850000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
72120000
-
Hardware disaster-recovery consultancy services
72223000
-
Information technology requirements review services
72251000
-
Disaster recovery services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72253200
-
Systems support services
72261000
-
Software support services
72267000
-
Software maintenance and repair services
72268000
-
Software supply services
72315100
-
Data network support services
72315200
-
Data network management services
72400000
-
Internet services
72500000
-
Computer-related services
72590000
-
Computer-related professional services
72610000
-
Computer support services
72700000
-
Computer network services
72910000
-
Computer back-up services
II.2.3)
Place of performance
Main site or place of performance:
Grangegorman Development Agency
II.2.4)
Description of the procurement
The Grangegorman Development Agency (GDA / the Agency) is seeking a turn-key solution for the provision of a managed IT support service. The Service will manage data on servers either in-house or in the cloud, to enable document sharing, printing, storage, backup and recovery, and a secure ICT infrastructure for the Agency’s Data. The Agency operates in Microsoft 365 and is seeking a service provider for IT infrastructure, support, consultancy and training for hardware and software.
Price is not the only award criterion and all criteria are stated only in the procurement documents
Value excluding VAT: 850000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
48
This contract is subject to renewal:
no
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no