ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 21/05/2021

External Reference: 2021-204854

TED Reference: 2021/S 100-264666

Contract award notice

[NoticeContractAward]

[NoticeContractAwardSub]

[Directive201424]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Environmental Protection Agency
N/A
Headquarters
Johnstown Castle Estate
PO Box 3000
IE
[Contactpoint]: Margaret Kinsella
[AddressPhone]: +353 05360600
[AddressEmail]: M.Kinsella@epa.ie
[Nutscode]:  IE052 -  South-East
[Internets]:
[UrlGeneral]: http://www.epa.ie
[UrlBuyerprofile]: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/334

I.4)

[CaType]

[MaintypePublicbody]
I.5)

[Mainactivity]

[MainactivEnvironment]

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

IT Service Management Tool Selection for Service Desk
II.1.2)

[CpvMain]

72222300  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

The EPA now requires a Service Desk tool that will work with the current team structure and reporting requirements while aligned to ITSM methodologies and the IT Infrastructure Library (ITIL) framework. The outcome will lead to a single system of record to allow the processing of calls/requests to be effective and efficient and help build and define further ICT services across the wider ICT team.
II.1.6)

[LotsInfo]

[DivisionLots]: [No]
II.1.7)

[ValueTotal]

[ValueExclVat]:  400000.00  EUR
II.2)

[Description]

II.2.2)

[CpvAdditional]

48000000  - 
48150000  - 
48217100  - 
48219300  - 
48422000  - 
48451000  - 
48517000  - 
48700000  - 
48900000  - 
48920000  - 
50312600  - 
72212330  - 
72222300  - 
72267100  - 
72267200  - 
II.2.3)

[PlacePerformance]

[Nutscode]:  IE -  IRELAND
[MainsiteplaceWorksDelivery]:  
Wexford
II.2.4)

[DescrProcurement]

The EPA now requires a Service Desk tool that will work with the current team structure and reporting requirements while aligned to ITSM methodologies and the IT Infrastructure Library (ITIL) framework. The outcome will lead to a single system of record to allow the processing of calls/requests to be effective and efficient and help build and define further ICT services across the wider ICT team.
II.2.5)

[AwardCriteria]

[AwardCriteriaBelow]
[AwardCriterionQuality]  -  [AwardCriterionName]:  Understanding of the project and methodology and programme of work to meet all the requirements  /  [Weighting]:  1000
[AwardCriterionQuality]  -  [AwardCriterionName]:  Demonstrate ability to deliver the technical requirements of the tender  /  [Weighting]:  2000
[AwardCriterionQuality]  -  [AwardCriterionName]:  Demonstrate experience in the design and implementation of ITSM solutions and the ability to deliver the requirements of the tender in this area  /  [Weighting]:  3500
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality of technical and human resources offered  /  [Weighting]:  1000
[AwardLowestCost]  -  [AwardCriterionName]:  Utimate Cost  /  [Weighting]:  2500
II.2.11)

[OptionsInfo]

[Options]: [Yes]
[OptionsDescr]:
6 * 12 months extensions
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.8)

[GpaInfo]

[GpaCovered] : [Yes]
IV.2)

[InfoAdmin]

IV.2.1)

[PubPrevious]

[NumberOj]: 2020/S 146-359578

[Section5]: [AwardOfContract]

[ContractNumber]: 1

[TitleContract]: IT Service Management Tool Selection for Service Desk

[AwardConfirm]: [Yes]
V.2)

[AwardOfContract]

V.2.1)

[DateAward]

19/04/2021
V.2.2)

[AwardOffersInfo]

[OffersReceived]:  8
[OffersReceivedElectronic]:  8
[AwardedGroup] :  [No]
V.2.3)

[AwardedToName]

Alemba Ltd
917777772
1 Tanner House, Tannery Lane
Send, Woking
GU23 7EF
UK
[AddressPhone]: +44 2034797900
[AddressEmail]: elzette.wilkinson@alembagroup.com
[Nutscode]:  UKI -  LONDON

[AwardedSme] : [Yes]
V.2.4)

[ValueContractInfo] ([ExclVat])

[LowestOffer]:  390150.00  EUR / [HighestOffer]:  1358250.00  EUR   [TakenConsideration]

[Section5]: [AwardOfContract]

[ContractNumber]: 2

[TitleContract]: IT Service Management Tool Selection for Service Desk

[AwardConfirm]: [Yes]
V.2)

[AwardOfContract]

V.2.1)

[DateAward]

19/04/2021
V.2.2)

[AwardOffersInfo]

[OffersReceived]:  8
[OffersReceivedElectronic]:  8
[AwardedGroup] :  [No]
V.2.3)

[AwardedToName]

Cased Dimensions Ltd
9744789E
Unit 10A, M:Tek1
Monaghan
Monaghan
IE
[AddressPhone]: +44 7909222065
[AddressEmail]: adam.essex@caseddimensions.com
[Nutscode]:  IE04 -  Northern and Western
[Internet]: http://www.caseddimensions.com

[AwardedSme] : [Yes]
V.2.4)

[ValueContractInfo] ([ExclVat])

[LowestOffer]:  390150.00  EUR / [HighestOffer]:  1358250.00  EUR   [TakenConsideration]

[Section5]: [AwardOfContract]

[ContractNumber]: 3

[TitleContract]: IT Service Management Tool Selection for Service Desk

[AwardConfirm]: [Yes]
V.2)

[AwardOfContract]

V.2.1)

[DateAward]

19/04/2021
V.2.2)

[AwardOffersInfo]

[OffersReceived]:  8
[OffersReceivedElectronic]:  8
[AwardedGroup] :  [No]
V.2.3)

[AwardedToName]

SaaSam UK Ltd
10909173
49 Greek Street
London
W1D 4EG
UK
[AddressPhone]: +44 2038723046
[AddressEmail]: talia@saasamgroup.com
[Nutscode]:  UKI -  LONDON
[Internet]: http://www.saasamgroup.com

[AwardedSme] : [Yes]
V.2.4)

[ValueContractInfo] ([ExclVat])

[LowestOffer]:  390150.00  EUR / [HighestOffer]:  1358250.00  EUR   [TakenConsideration]

[Section5]: [AwardOfContract]

[ContractNumber]: 4

[TitleContract]: IT Service Management Tool Selection for Service Desk

[AwardConfirm]: [Yes]
V.2)

[AwardOfContract]

V.2.1)

[DateAward]

19/04/2021
V.2.2)

[AwardOffersInfo]

[OffersReceived]:  8
[OffersReceivedElectronic]:  8
[AwardedGroup] :  [No]
V.2.3)

[AwardedToName]

Unicorn Systems a.s.
CZ25110853
V Kapslovně 2767/2
Praha 3
Praha
CZ
[AddressPhone]: +42 0721732111
[AddressEmail]: jaroslav.pesek@unicorn.com
[Nutscode]:  CZ01 -  Praha
[Internet]: http://https://www.unicorn.com/

[AwardedSme] : [Yes]
V.2.4)

[ValueContractInfo] ([ExclVat])

[LowestOffer]:  390150.00  EUR / [HighestOffer]:  1358250.00  EUR   [TakenConsideration]

[Section6]: [InfoComplement]

VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

High Court
Four Courts
Dublin
7
IE
[AddressPhone]: +353 18886000
[AddressEmail]: highcourtcentraloffice@courts.ie
[Internet]: http://www.courts.ie

VI.4.4)

[AppealsInfo]

Consult legal advisor
As applicable
IE