ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 21/09/2023

External Reference: 2023-246129

TED Reference: 2023/S 185-577611

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Tourism Ireland CLG
N/A
Bishop's Square, Redmond's Hill
Dublin
D02 TD99
IE
Contact person: Procurement Officer
E-mail: TenderResponse@tourismireland.com
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.ireland.com
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Other activity:  Destination Marketing - Tourism

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Online News Media Monitoring & Media Evaluation Services Across 20 Markets
Reference number:  OMM/EG/2020
II.1.2)

Main CPV code

71700000  -  Monitoring and control services
II.1.3)

Type of contract

Services
II.1.4)

Short description

CONTRACT AWARDED TO HIGHEST SCORING TENDERER FOLLOWING A COMPETITIVE TENDER PROCESS. Tourism Ireland wishes to contract a media evaluation consultancy to support with qualitative media evaluation of global earned media coverage, spanning 20 markets. As part of this contract, the supplier will provide a centralised media monitoring service for online news content across these 20 markets which feeds into the global evaluation database.
PLEASE REFER TO THE ASSOCIATED DOCUMENTATION AVAILABLE FOR DOWNLOADING FROM www.etenders.gov.ie FOR DETAILS OF TOURISM IRELAND'S SPECIFIC REQUIREMENTS
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  1500000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

22200000  -  Newspapers, journals, periodicals and magazines
30233000  -  Media storage and reader devices
72212500  -  Communication and multimedia software development services
72330000  -  Content or data standardization and classification services
92200000  -  Radio and television services
92400000  -  News-agency services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Across a global network of 20 markets.
II.2.4)

Description of the procurement

Tourism Ireland launched a competitive procurement process to contract a media evaluation consultancy to support with qualitative media evaluation of global earned media coverage, spanning 20 markets. As part of this contract, the supplier will provide a centralised media monitoring service for online news content across these 20 markets which feeds into the global evaluation database.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Evaluation Expertise based on Examples of managing multiple data feeds from many monitoring providers  /  Weighting:  15%
Quality criterion  -  Name:  Evaluation Expertise based on Demonstrable experience supporting a multi-market client through a change management process, guiding global organisations on goal setting and drawing actionable insights  /  Weighting:  15%
Quality criterion  -  Name:  Monitoring Expertise based on Proven experience in developing and improving monitoring search terms across multiple languages.  /  Weighting:  10%
Quality criterion  -  Name:  Monitoring Expertise based on Proposed alerting format for new online content sourced.  /  Weighting:  10%
Cost criterion  -  Name:  Ultimate Cost  /  Weighting:  50%
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

CONTRACT AWARDED TO HIGHEST SCORING BIDDER FOLLOWING EVALUATION OF TENDERS RECEIVED AGAINST STATED CRITERIA. COMPETITION CLOSED

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Restricted procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2020/S 207-503599

Section V: Award of contract

Contract No: 1

Title: Online News Media Monitoring & Media Evaluation Services Across 20 Markets

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

01/04/2021
V.2.2)

Information about tenders

Number of tenders received:  3
Number of tenders received from SMEs:  1
Number of tenders received from tenderers from other EU Member States:  0
Number of tenders received from tenderers from non-EU Member States:  3
Number of tenders received by electronic means:  3
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Carma International Limited
751-9728-02
Studio 17-18, Royal Victoria Patriotic Building
London
Sw18 3SX
UK
NUTS code:  UK -  UNITED KINGDOM

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  1500000.00  EUR
Total value of the contract/lot:  1500000.00  EUR

Section VI: Complementary information

VI.3)

Additional information

CONTRACT AWARDED. COMPETITION CLOSED
VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
The Four Courts
Dublin
IE

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
This contract/framework is covered by the application of the Remedies Directive and the relevant standstill period applied at time of notification