Date of dispatch of this notice: 02/03/2021
External Reference: 2021-268307
TED Reference: 2021/S 045-113108
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Courts Service
N/A
Phoenix House
Dublin
15/24 Phoenix St. No
IE
Contact person:
Graham Clifford
Telephone:
+353 18886097
E-mail:
GrahamClifford@Courts.ie
Internet address(es):
Main address:
www.courts.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/378
I.4)
Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)
Main activity
Public order and safety
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Tender for the establishment of a Framework Agreement for the provision of Managed IT Infrastructure Support Services including Network Management and Security Services
II.1.2)
Main CPV code
72000000
-
IT services: consulting, software development, Internet and support
II.1.3)
Type of contract
Services
II.1.4)
Short description
The Courts Service of Ireland invites tenders to this request for tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT.
In summary, the Services comprise the provision of Managed IT Infrastructure Support Services including Network Management and Security Services. The Courts Service requires the Successful Tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues arising in relation to all hardware, software, network management and security.
In addition to the core Managed IT Infrastructure Support Services the Courts Service may also require additional IT Infrastructure Project Support Services and related IT Services on a project basis.
In summary, the Services comprise the provision of Managed IT Infrastructure Support Services including Network Management and Security Services. The Courts Service requires the Successful Tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues arising in relation to all hardware, software, network management and security.
In addition to the core Managed IT Infrastructure Support Services the Courts Service may also require additional IT Infrastructure Project Support Services and related IT Services on a project basis.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
15600000.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
72250000
-
System and support services
72251000
-
Disaster recovery services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72253200
-
Systems support services
72260000
-
Software-related services
72261000
-
Software support services
72510000
-
Computer-related management services
72610000
-
Computer support services
72611000
-
Technical computer support services
72700000
-
Computer network services
72710000
-
Local area network services
72720000
-
Wide area network services
72910000
-
Computer back-up services
II.2.3)
Place of performance
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
The Courts Service of Ireland invites tenders to this request for tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT.
In summary, the Services comprise the provision of Managed IT Infrastructure Support Services including Network Management and Security Services. The Courts Service requires the Successful Tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues arising in relation to all hardware, software, network management and security.
In addition to the core Managed IT Infrastructure Support Services the Courts Service may also require additional IT Infrastructure Project Support Services and related IT Services on a project basis.
In summary, the Services comprise the provision of Managed IT Infrastructure Support Services including Network Management and Security Services. The Courts Service requires the Successful Tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues arising in relation to all hardware, software, network management and security.
In addition to the core Managed IT Infrastructure Support Services the Courts Service may also require additional IT Infrastructure Project Support Services and related IT Services on a project basis.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality of Service Delivery
/
Weighting:
60
Price
-
Weighting:
40
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.3)
Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2020/S 120-292154
Section V: Award of contract
Contract No: 1
Title: Tender for the establishment of a Framework Agreement for the provision of Managed IT Infrastructure Support Services including Network Management and Security Services
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
01/02/2021
V.2.2)
Information about tenders
Number of tenders received:
5
Number of tenders received from SMEs:
0
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
1
Number of tenders received by electronic means:
5
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Accenture Limited
EI6360745Q
1 Grand Canal Square
Dublin
Grand Canal Harbour
IE
Telephone:
+353 868572651
E-mail:
robbie.odonoghue@accenture.com
Internet address:
http://www.accenture.com
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
15600000.00
EUR
Total value of the contract/lot:
15600000.00
EUR
Section V: Award of contract
Contract No: 2
Title: Tender for the establishment of a Framework Agreement for the provision of Managed IT Infrastructure Support Services including Network Management and Security Services
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
01/02/2021
V.2.2)
Information about tenders
Number of tenders received:
5
Number of tenders received from SMEs:
0
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
1
Number of tenders received by electronic means:
5
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Atos IT Solutions and Services Ltd.
9749790O
Office 5B, Level 5, Block 4,
Sandyford Road, Dublin 16
Dundrum Town centre
IE
Telephone:
+353 12469724
E-mail:
lorcan.burke@atos.net
Internet address:
http://ie.atos.net
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
15600000.00
EUR
Total value of the contract/lot:
15600000.00
EUR
Section V: Award of contract
Contract No: 3
Title: Tender for the establishment of a Framework Agreement for the provision of Managed IT Infrastructure Support Services including Network Management and Security Services
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
01/02/2021
V.2.2)
Information about tenders
Number of tenders received:
5
Number of tenders received from SMEs:
0
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
1
Number of tenders received by electronic means:
5
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Capita IT Services Ltd
SC045439
Pavilion Building, Ellismuir Way, Tannochside Park, Uddingston
Glasgow
G71 5PW
UK
E-mail:
ITESFrameworks@capita.co.uk
Internet address:
http://www.capita-ites.com
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
15600000.00
EUR
Total value of the contract/lot:
15600000.00
EUR
Section VI: Complementary information
VI.3)
Additional information
The value of €15.6 Million is the estimated value of work under this Framework Agreement. An Initial Contract with a value of €7.8m has been awarded to Atos IT Solutions and Services Ltd, as the first ranked Tenderer on the Framework, in parallel with the Framework Award.
VI.4)
Procedures for review
VI.4.1)