National Transport Authority

N/A

Dun Sceine

Harcourt Lane

Iveagh Court

IE

[Contactpoint]: Orlagh McGowan

[AddressPhone]: +353 18798300

[AddressEmail]: Orlagh.McGowan@nationaltransport.ie

[AddressFax]: +353 18798333

[UrlGeneral]: www.nationaltransport.ie

[UrlBuyerprofile]: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149

Provision of Contact Management and Business Administration Services

[Fileref]:  JAN182943-2020

The National Transport Authority requires the provision of contact management and business administration services under five (5) service categories. These service categories are as follows:
• Service Category 1: Information Provision Service;
• Service Category 2: Booking Service;
• Service Category 3: Business Analysis & Administration Support Service;
• Service Category 4: Back Office Administration & Fulfilment Service; and
• Service Category 5: General Reception Call Services.
Further details are provided in the procurement documents attached to this contract notice.

[SectionNo]:  IV.2.2

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[SectionNo]:  IV.2.6

[IcarTextCorrPlace]:  Minimum time frame during which the tenderer must maintain the tender

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[SectionNo]:  IV.2.7

[IcarTextCorrPlace]:  Conditions for opening of tenders

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