Date of dispatch of this notice: 21/12/2020
Expire date: 27/01/2021
External Reference: 2020-222220
TED Reference: 2020/S 251-630892
Contract notice
Information
Published
Contract notice
Contract notice
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Bus Eireann/Irish Bus
N/A
21 Phibsboro Road
Dublin 7
Broadstone
IE
Contact person:
John Angulin
Telephone:
+353 17033400
E-mail:
john.angulin@buseireann.ie
Internet address(es):
Main address:
www.buseireann.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/374
I.3)
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=180475&B=ETENDERS_SIMPLEAdditional information can be obtained from
the abovementioned address:
Tenders or requests to participate must be submitted
electronically via:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=180475&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Other activity:
Tranport
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Establishment of Various Single Party Frameworks for Sourcing of Business Intelligence Partners for Bus Éireann (BÉ)
Reference number:
BE/SE/21/12/2020
II.1.2)
Main CPV code
72212480
-
Sales, marketing and business intelligence software development services
II.1.3)
Type of contract
Services
II.1.4)
Short description
Please see PQQ attached
II.1.5)
Estimated total value
Value excluding VAT: 1500.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
yes
Tenders may be submitted for
all lots
Maximum number of lots that may be awarded to one tenderer:
5
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
Companies can be awarded any combination of the 5 lots
II.2)
Description
II.2.1)
Title
Operational Reporting & Analysis Solution
Lot No:
1
II.2.2)
Additional CPV code(s)
48482000
-
Business intelligence software package
72212482
-
Business intelligence software development services
II.2.3)
Place of performance
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
Solution offering which can consume inputs from multiple sources and
• Share insights through dashboards, threshold-based alerts, commenting, storyboards, infographics. This should highlight for each user the most meaningful changes in the business for them, with root causes, predictions and prescriptions given their role and context.
• Produce outputs which can be consumed by applications (via API’s, files, data-streams), end-users and business processes
• Support end-users in receiving data which they can consume on an ad-hoc, scheduled basis which will provide actionable insights.
• Work with end-users to develop/adapt new/improved real time monitoring and historic data reporting tools. Reporting outputs/dashboards accessible from different types of devices.
• Machine learning routines to flag operational recommendations
• Support rapid prototyping.
• Support collaboration among users through integration with digital assistants and chatbots, support within the vendor organisation.
• Ingest data from multiple sources (internal and external to BÉ) via bulk/batch loading and real-time/continuous data loading through data-streams and API’s. Data should include but not be limited to:
o Automatic Vehicle Location (AVL)
o Ticketing Data
o Siri (Service Interface for Real time Information)
o VDV, GTFS (General Transit Feed Specification), TransXchange
o WiFi
o Telematics-GPS
o Other On-Bus Event Data eg tachograph, engine, fuel, Society of Automotive Engineers standard SAEJ1939 interfaces
o Finance, HR, Schools, Customer (including customer experience)
o Web & Social Media
o Service Alerts & Updates
o 3rd Party eg AA Roadwatch, Map Data
• Real time operational tracking which will deep dive into performance metrics via conventional dashboards and reports, which should support:
o Measurement of KPI’s (against benchmarks)
o Rostering Optimisation
o Driver/Vehicle Planning & Scheduling Optimisation
o Capacity predictions for buses, stops in advance
o Real Time Passenger Metrics & Customer demand flattening
o Driver behaviour reports such as punctuality compliance and variations to average dwell/speed.
o Fleet management
o Arrival and next trip predictions
o End of trip layover shortfall reporting
o Load Factor
o Mobility pattern analysis
o Unscheduled stops, off route events, incomplete trips for AVL/punctuality
o Reliability reporting of Stop departures, Trips and Duty operation by operating time/day etc.
o NTA agreed metrics
For all reports there should be the ability to drill down from an aggregate to a detail level and filter by attributes such as day, depot, driver, route, service type allowing monitoring in real time and reporting on a periodic, quarterly and annual basis. Reports are customisable by BE and it must be possible for BE to create their own reports and export the data. PQQ response should showcase reporting and analytics capability.
Within the solution it must be possible to define workflows to trigger actions on the back on KPI metrics being within specified ranges.
Preference is a SaaS solution to support elasticity, scalability and efficient services.
• Share insights through dashboards, threshold-based alerts, commenting, storyboards, infographics. This should highlight for each user the most meaningful changes in the business for them, with root causes, predictions and prescriptions given their role and context.
• Produce outputs which can be consumed by applications (via API’s, files, data-streams), end-users and business processes
• Support end-users in receiving data which they can consume on an ad-hoc, scheduled basis which will provide actionable insights.
• Work with end-users to develop/adapt new/improved real time monitoring and historic data reporting tools. Reporting outputs/dashboards accessible from different types of devices.
• Machine learning routines to flag operational recommendations
• Support rapid prototyping.
• Support collaboration among users through integration with digital assistants and chatbots, support within the vendor organisation.
• Ingest data from multiple sources (internal and external to BÉ) via bulk/batch loading and real-time/continuous data loading through data-streams and API’s. Data should include but not be limited to:
o Automatic Vehicle Location (AVL)
o Ticketing Data
o Siri (Service Interface for Real time Information)
o VDV, GTFS (General Transit Feed Specification), TransXchange
o WiFi
o Telematics-GPS
o Other On-Bus Event Data eg tachograph, engine, fuel, Society of Automotive Engineers standard SAEJ1939 interfaces
o Finance, HR, Schools, Customer (including customer experience)
o Web & Social Media
o Service Alerts & Updates
o 3rd Party eg AA Roadwatch, Map Data
• Real time operational tracking which will deep dive into performance metrics via conventional dashboards and reports, which should support:
o Measurement of KPI’s (against benchmarks)
o Rostering Optimisation
o Driver/Vehicle Planning & Scheduling Optimisation
o Capacity predictions for buses, stops in advance
o Real Time Passenger Metrics & Customer demand flattening
o Driver behaviour reports such as punctuality compliance and variations to average dwell/speed.
o Fleet management
o Arrival and next trip predictions
o End of trip layover shortfall reporting
o Load Factor
o Mobility pattern analysis
o Unscheduled stops, off route events, incomplete trips for AVL/punctuality
o Reliability reporting of Stop departures, Trips and Duty operation by operating time/day etc.
o NTA agreed metrics
For all reports there should be the ability to drill down from an aggregate to a detail level and filter by attributes such as day, depot, driver, route, service type allowing monitoring in real time and reporting on a periodic, quarterly and annual basis. Reports are customisable by BE and it must be possible for BE to create their own reports and export the data. PQQ response should showcase reporting and analytics capability.
Within the solution it must be possible to define workflows to trigger actions on the back on KPI metrics being within specified ranges.
Preference is a SaaS solution to support elasticity, scalability and efficient services.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 375000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
60
This contract is subject to renewal:
yes
Description of renewals:
Framework will be established for a duration of 36 months with the option to extend for a total of 24 months at 12 months at a time.
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged minimum number:
5
/
Maximum number:
8
II.2.10)
Information about variants
Variants will be accepted:
yes
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2)
Description
II.2.1)
Title
Timetable Optimisation
Lot No:
2
II.2.2)
Additional CPV code(s)
48482000
-
Business intelligence software package
72212482
-
Business intelligence software development services
II.2.3)
Place of performance
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
The solution being proposed for Lot #1, Lot #3 may not have full capability to provide optimised timetables so solutions in relation to one or all are sought.
In this instance Bus Eireann will evaluate niche offerings in the area of timetable scheduling to compliment Lot #1. Expectation is that this solution can provide optimised sets of timetable outputs.
Intelligent optimisation of this through ingestion of historical, real-time data from internal and external sources.
Support what-if analysis across multiple scenarios with user configuration of rules to be considered. With business metrics supported by the solution it should be possible to translate the business impact of any optimisation recommendation.
Produce outputs which can be consumed by applications (via API’s, files, data-streams), end-users and business processes.
In this instance Bus Eireann will evaluate niche offerings in the area of timetable scheduling to compliment Lot #1. Expectation is that this solution can provide optimised sets of timetable outputs.
Intelligent optimisation of this through ingestion of historical, real-time data from internal and external sources.
Support what-if analysis across multiple scenarios with user configuration of rules to be considered. With business metrics supported by the solution it should be possible to translate the business impact of any optimisation recommendation.
Produce outputs which can be consumed by applications (via API’s, files, data-streams), end-users and business processes.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 375000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
60
This contract is subject to renewal:
yes
Description of renewals:
Framework will be established for a duration of 36 months with the option to extend for a total of 24 months at 12 months at a time.
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged minimum number:
5
/
Maximum number:
8
II.2.10)
Information about variants
Variants will be accepted:
yes
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2)
Description
II.2.1)
Title
: Weekly Driver Rostering Optimisation
Lot No:
3
II.2.2)
Additional CPV code(s)
48482000
-
Business intelligence software package
72212482
-
Business intelligence software development services
II.2.3)
Place of performance
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
The solution being proposed for Lot #1, Lot #2 may not have full capability to provide optimised driver rostering so solutions in relation to one or all are sought.
In this instance Bus Eireann will evaluate niche offerings in the area of rostering to compliment Lot #1. Expectation is that this solution can provide optimised sets of rostering outputs.
Intelligent optimisation of this through ingestion of planned daily duty data from internal sources that comply with relevant regulations.
Support what-if analysis across multiple scenarios with user configuration of rules to be considered. With business metrics supported by the solution it should be possible to translate the business impact of any optimisation recommendation.
Produce outputs which can be consumed by applications (via API’s, files, data-streams), end-users and business processes
In this instance Bus Eireann will evaluate niche offerings in the area of rostering to compliment Lot #1. Expectation is that this solution can provide optimised sets of rostering outputs.
Intelligent optimisation of this through ingestion of planned daily duty data from internal sources that comply with relevant regulations.
Support what-if analysis across multiple scenarios with user configuration of rules to be considered. With business metrics supported by the solution it should be possible to translate the business impact of any optimisation recommendation.
Produce outputs which can be consumed by applications (via API’s, files, data-streams), end-users and business processes
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 375000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
60
This contract is subject to renewal:
yes
Description of renewals:
Framework will be established for a duration of 36 months with the option to extend for a total of 24 months at 12 months at a time.
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged minimum number:
5
/
Maximum number:
8
II.2.10)
Information about variants
Variants will be accepted:
yes
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2)
Description
II.2.1)
Title
BI & Analytics Service Partner
Lot No:
4
II.2.2)
Additional CPV code(s)
48482000
-
Business intelligence software package
72212482
-
Business intelligence software development services
II.2.3)
Place of performance
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
It is expected that the BI Partner will have expertise in the transport domain and through their response demonstrate their investment in technology and resources showing how they stay relevant with technologies and tools. The BI partner will support the solutions provided as part of Option #1, #2 and #3 and offer the following services:
• Business consulting, including business process re-engineering or redesign, business process transformation, and business performance and improvements.
• Analytics consulting, including logical data model design, BI and analytics program strategy and definition, tool and application evaluation and selection, key performance indicator (KPI) libraries for decision management, and predefined data integration touchpoints.
• Managed services for commercial and proprietary platforms.
• IT consulting, including alignment of business architecture with technology architecture, solution planning and piloting, data warehouse, and big data project design.
• Implementation services, including project management, application configuration, development of interfaces, customization, deployment, instance consolidation, data migration, data loading and integration.
• Testing services, including integration testing and user acceptance testing.
• Information governance and master data management.
• Provide a range of value-adding "assets" such as frameworks, collateral and knowledge artefacts that improve solution quality, repeatability, project delivery effectiveness and time to value.
• There is a backlog of BI reports requiring completion and this will be documented in the subsequent tender
• Business consulting, including business process re-engineering or redesign, business process transformation, and business performance and improvements.
• Analytics consulting, including logical data model design, BI and analytics program strategy and definition, tool and application evaluation and selection, key performance indicator (KPI) libraries for decision management, and predefined data integration touchpoints.
• Managed services for commercial and proprietary platforms.
• IT consulting, including alignment of business architecture with technology architecture, solution planning and piloting, data warehouse, and big data project design.
• Implementation services, including project management, application configuration, development of interfaces, customization, deployment, instance consolidation, data migration, data loading and integration.
• Testing services, including integration testing and user acceptance testing.
• Information governance and master data management.
• Provide a range of value-adding "assets" such as frameworks, collateral and knowledge artefacts that improve solution quality, repeatability, project delivery effectiveness and time to value.
• There is a backlog of BI reports requiring completion and this will be documented in the subsequent tender
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 375000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
60
This contract is subject to renewal:
yes
Description of renewals:
Framework will be established for a duration of 36 months with the option to extend for a total of 24 months at 12 months at a time.
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged minimum number:
5
/
Maximum number:
8
II.2.10)
Information about variants
Variants will be accepted:
yes
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2)
Description
II.2.1)
Title
Fully Managed
Lot No:
5
II.2.2)
Additional CPV code(s)
48482000
-
Business intelligence software package
72212482
-
Business intelligence software development services
II.2.3)
Place of performance
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
As a further option BE would consider establishing a single supplier of Lot 1, Lot 2, Lot 3 and Lot 4.
Bus Eireann are looking to establish a Single Provider Framework, for a company who could provide all of the services detailed in the lots above.
Bus Eireann are looking to establish a Single Provider Framework, for a company who could provide all of the services detailed in the lots above.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 375000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
60
This contract is subject to renewal:
yes
Description of renewals:
Framework will be established for a duration of 36 months with the option to extend for a total of 24 months at 12 months at a time
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged minimum number:
5
/
Maximum number:
8
II.2.10)
Information about variants
Variants will be accepted:
yes
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section III: Legal, economic, financial and technical information
III.1)
Conditions for participation
III.1.2)
Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)
Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)
Conditions related to the contract
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Competitive procedure with negotiation
IV.1.3)
Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
In the case of framework agreements, provide justification for any duration exceeding 4 years:
Utilities Directive
IV.1.4)
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.2)
Time limit for receipt of tenders or requests to participate
Date:
25/01/2021
Local time:
12:00
IV.2.4)
Languages in which tenders or requests to participate may be submitted
English, Irish
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.4)
Procedures for review
VI.4.1)
Review body
High Court
Inns Quay,
Dublin
1
IE