ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 13/11/2020

External Reference: 2020-263930

TED Reference: 2020/S 225-554144

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Department of Agriculture, Food and the Marine
N/A
Agriculture House
Dublin 2
Kildare Street
IE
Contact person: John Davis
Telephone: +353 16072754
E-mail: john.davis@agriculture.gov.ie
Internet address(es):
Main address: http://www.agriculture.gov.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/307

I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Fixed Voice and VoIP Services
Reference number:  RFT 174026
II.1.2)

Main CPV code

64200000  -  Telecommunications services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Department of Agriculture, Food and the Marine (DAFM) and Fisheries Harbour Centres wish to put a contract in place for a primary provider of fixed voice services. Fisheries Harbour Centres service requirement will be based on their current ISDN and PSTN circuits.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  2500000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

64215000  -  IP telephone services
II.2.4)

Description of the procurement

The Department of Agriculture, Food and The Marine’s (DAFM) public facing telephone systems are delivered via multiple ISDN/PRI E1 circuits. This holds for both the Departments Headquarters, Remote Offices the “lo-call” contact centre services centrally hosted in the Department’s Data Centre. The Department interfaces with “Government Networks” for telephony services via centrally located Quintum gateways across the “Multimedia VLAN”.
The Department is well down the road of migrating away from traditional PBX switches to IP Telephony with over 5000 IP phones deployed on the DAFM network.
However, while IP telephony is centralising the telephony infrastructure to the Data Centres, voice calls are still being delivered over the traditional ISDN/PRI circuits, both locally to DAFM offices and to the centralised “lo-call” contact centre services. There are currently over 140 ISDN circuits (1422 voice channels) in use throughout DAFM in addition to a substantial number of PSTN circuits.
DAFM intend moving its voice services to a SIP based service centred in its data centres in Agriculture House and Backweston, Celbridge, for all inbound and outbound traffic dramatically reducing and rationalising the number of voice channels required.
It is expected that the new SIP services will be delivered over a secure private network, it should not be delivered over the public internet. A small number of ISDN circuits may be required after transition to facilitate survival remote site telephony.
DAFM’s IP phone systems are currently built on Cisco’s UCCE/UCM platforms and are running version 10.5.
DAFM and Fisheries Harbour Centres wish to put a contract in place for a primary provider of fixed voice services. Fisheries Harbour Centres service requirement will be based on their current ISDN and PSTN circuits.
II.2.5)

Award criteria

Criteria below
Price
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2020/S 152-372004
IV.2.9)

Information about termination of call for competition in the form of a prior information notice

The contracting authority will not award any further contracts based on the above prior information notice

Section V: Award of contract

Contract No: 1

Title: Fixed Voice and VoIP Services

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

09/11/2020
V.2.2)

Information about tenders

Number of tenders received:  2
Number of tenders received by electronic means:  2
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

eircom
98789
2022 Bianconi Avenue, Citywest Business Campus
Dublin 24
Dublin 24
IE
Telephone: +353 851744917
E-mail: noeline.hogg@eir.ie
Fax: +353 14600282
Internet address: http://www.eir.ie

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  2500000.00  EUR
Total value of the contract/lot:  2500000.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

High Court of Ireland
Dublin
IE