ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 18/10/2020

External Reference: 2020-204001

TED Reference: 2020/S 203-494030

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

National Shared Services Office (NSSO)
9849665S
Trinity Point, 10/11 South Leinster Street
Dublin 2
D02EF85
IE
Contact person: Andrew Devine
Telephone: +353 761007253
E-mail: Andrew.Devine@nsso.gov.ie
Internet address(es):
Main address: www.nsso.gov.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/152037

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

The National Shared Services Office is seeking tender responses for the provision of a Managed Service and Helpdesk Facility for the PeopleSoft HRMS and CRM Solutions.
Reference number:  Managed Service Provider
II.1.2)

Main CPV code

72500000  -  Computer-related services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The National Shared Services Office (NSSO) invites tenders for the provision of a Managed Service and help-desk function in relation to supporting the existing PeopleSoft HRMS and PeopleSoft CRM solutions. These applications have been deployed and are currently operational in the NSSO. In addition, the successful tenderer is required to maintain the PeopleSoft HRMS and CRM solutions to appropriate versions, and to support the requirements of the entire Civil Service Client base
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  7000000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

72000000  -  IT services: consulting, software development, Internet and support
72220000  -  Systems and technical consultancy services
72250000  -  System and support services
72253000  -  Helpdesk and support services
72253100  -  Helpdesk services
72253200  -  Systems support services
72260000  -  Software-related services
II.2.3)

Place of performance

Main site or place of performance:  
Block 5, Belfield Office Park, Beech Hill Road, Clonskeagh, Dublin 4, D02 A9P2
II.2.4)

Description of the procurement

The National Shared Services Office (NSSO) invites tenders for the provision of a Managed Service and help-desk function in relation to supporting the existing PeopleSoft HRMS and PeopleSoft CRM solutions. These applications have been deployed and are currently operational in the NSSO. In addition, the successful tenderer is required to maintain the PeopleSoft HRMS and CRM solutions to appropriate versions, and to support the requirements of the entire Civil Service Client base
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Approach to the Provision of the Managed Services And Service Methodology  /  Weighting:  250
Quality criterion  -  Name:  Proposal for Extending the Functionality of current PeopleSoft HRMS and CRM Solutions  /  Weighting:  150
Quality criterion  -  Name:  Quality, Relevant Experience, Technical Skillset and Availability of Resources of Proposed Team  /  Weighting:  150
Quality criterion  -  Name:  Contract Management Approach  /  Weighting:  150
Price  -  Weighting:  300
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

The National Shared Services Office is seeking tender responses for the provision of a Managed Service and Helpdesk Facility for the PeopleSoft HRMS and CRM Solutions.

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2020/S 136-334947

Section V: Award of contract

Contract No: 1

Title: The National Shared Services Office is seeking tender responses for the provision of a Managed Service and Helpdesk Facility for the PeopleSoft HRMS and CRM Solutions.

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

06/10/2020
V.2.2)

Information about tenders

Number of tenders received:  3
Number of tenders received from SMEs:  0
Number of tenders received from tenderers from other EU Member States:  1
Number of tenders received from tenderers from non-EU Member States:  1
Number of tenders received by electronic means:  3
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

BearingPoint Ireland
IE 9761673F
Montague House
Dublin 2
Adelaide Road
IE
Telephone: +353 14181176
E-mail: andrew.montgomery@bearingpoint.com
Fax: +353 14181500
Internet address: http://www.bearingpoint.com

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  7000000.00  EUR
Total value of the contract/lot:  7000000.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

National Shared Services Office
Trinity Point, 10-11 South Leinster Street,
Dublin 2
D02 EF85
IE